Sales Associate - Rogers, Scarborough, ON

AI Summary

This Sales Associate role at Rogers in Scarborough, ON, focuses on enhancing the retail experience by connecting with customers and matching their needs to various products. Key duties include achieving sales targets, engaging customers through outreach, and promoting the Rogers and Fido brands. Successful candidates will have experience building strong connections with customers and delivering sales results. A minimum of 32 hours availability weekly is required, including evenings and weekends.

About the Rogers Sales Associate Role

As a Sales Associate with Rogers in Scarborough, you will be a vital part of the branded retail team, representing the welcoming spirit of the company. Your primary responsibility will be to enhance the retail experience for customers by providing best-in-class service. This involves connecting with customers to understand their needs and expertly matching them with Rogers' wireless, internet, TV, home phone, and Mastercard products. You will actively seek out sales opportunities, anticipate customer needs, and consistently work towards achieving sales targets. A key aspect of this role involves engaging customers through both inbound and outbound outreach programs, including calls and texts, to drive sales by acquiring new customers and ensuring strong overall customer retention. Furthermore, you will play a crucial role in brand promotion, representing both the Rogers and Fido brands effectively within the store and at local community events. This position offers an opportunity to build a career within an inclusive culture that values diversity and equity, with access to comprehensive health benefits and wealth programs.

What Rogers is Looking For

Rogers is seeking individuals who possess a strong ability to develop meaningful connections with customers and team members. Effective communication skills are essential to drive positive outcomes and support both team and business goals within the dynamic retail environment. Candidates must demonstrate the capability to consistently deliver against sales targets, leveraging exceptional customer service and strong product knowledge. A customer-focused approach to upselling is expected, contributing significantly to the overall store performance. The ideal candidate will be adaptable, able to quickly adjust to changing situations, and adept at finding solutions to unexpected challenges. A minimum of 32 hours of availability weekly is required, encompassing evenings, weekends, and statutory holidays, to effectively meet customer demand and maintain strong performance results during peak times.

Application and Background Check Process

After applying, candidates will be required to complete an online assessment as the next step in the hiring process. If selected to move forward, the recruitment team will reach out to discuss the position further. Successful candidates will be required to provide consent for and pass background check requirements, which include a criminal/credit background check and ID verification to protect Rogers' people, brand, and assets. Previous employment verification may also be required depending on the specific role. At Rogers, the commitment to fostering an environment that inspires personal growth and career development is paramount. The company actively works to create an inclusive future for everyone, believing that a diverse workforce is key to a strong business. This Sales Associate role is not just about transactions; it's about building lasting relationships with customers and contributing to a supportive team environment.