Store Manager - Rogers, Scarborough

Role Overview

Join the Rogers branded retail team as a Store Manager in Scarborough, where you will be at the heart of our success. This is an exciting opportunity for an outgoing and approachable leader who understands how technology enhances everyday life and is passionate about connecting with people. At Rogers, we foster an environment that inspires personal growth, builds careers, and creates an inclusive future, valuing expertise, dedication, and a commitment to doing what's right for our customers every time. This management role is crucial for delivering a seamless customer experience and driving strong business performance.

What You'll Do

As a Store Manager, you will be instrumental in leading your team and ensuring the store's operational excellence. Your responsibilities will include:

• Leading, coaching, developing, and retaining a high-performing sales team with a strong focus on sales performance and customer experience.
• Managing all aspects of store operations, providing best-in-class service and solution-based customer experiences while promoting Rogers & Fido brands, including Rogers Mastercard.
• Delivering on business plans to achieve regional and store-level targets.
• Representing Rogers and Fido brands in-store and at local community events.

Requirements

To excel in this Store Manager position and contribute to our retail success, you should possess the following qualifications:

• Experience building strong connections with your team through clear, effective communication that drives positive outcomes and supports team and business goals.
• Management experience overseeing retail staff, operations, and performance to drive and deliver strong consistent sales results.
• A proven ability to lead a culture of continuous improvement through innovation and collaboration, strengthening team performance and contributing to overall store growth, results, and performance.
• Availability to provide 40 hours weekly, including evenings, weekends, and statutory holidays, to meet customer demand and maintain strong performance results during peak times.

Benefits

Rogers values its employees and offers a comprehensive benefits package designed to support your well-being and career growth. As part of our team, you will enjoy:

• Competitive compensation plus a lucrative management bonus program.
• Up to 50% employee discounts on Rogers and Fido services.
• Comprehensive health benefits, parental leave top-up, mental health coverage, and EFAP.
• Wealth programs, including RRSP, TFSA, pension plans, and company-matched share purchase options.
• An inclusive culture with strong diversity and equity-focused employee resource groups.