Client Account Specialist - Rogers, Hamilton

The Opportunity to Connect Canadians

Join the Rogers Residential team in Hamilton, ON, and become a Client Account Specialist, playing a vital role in connecting people with seamless and simple technology. Our Field Sales teams are dedicated to offering customers a personalized, face-to-face experience, selling essential home services including TV, Internet, and Home Phone. At Rogers, we understand that our customers rely on us for reliable connectivity, and we are committed to delivering the best customer experience possible, ensuring Canadians stay connected to the people and things that matter most.

This is an excellent opportunity for individuals seeking Rogers jobs in Hamilton who are motivated to succeed and enjoy connecting with people. You'll be part of a supportive team environment, building strong connections within the community as the face of the Rogers brand. Get ready to market and sell customized residential products, ranging from internet and entertainment products to home phone, wireless, and home security. If you thrive on generating leads and building lasting customer relationships, explore this rewarding career path with Rogers careers.

Key Duties of a Client Account Specialist

As a Client Account Specialist on the Rogers Door-to-Door Sales Team, your primary responsibilities will include:

• Create Client Connections: Cultivate and nurture positive relationships with customers and clients.
• Sales: Act on provided leads and spark new residential sales in your territory through lobby events and door-to-door activities. Sell a fantastic range of products, including internet, entertainment products, home phone, wireless, and home security.
• Face of Rogers: Represent Rogers with pride, both in the field, at special events, and to follow up on customer inquiries.
• Market Specialist: Share your insights on market trends to help us fine-tune our sales strategies.
• Customer Connection: Build friendly and professional relationships with customers and/or clients and property managers.
• Employee Commitment: Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority.

Who We're Looking For

We are seeking individuals with a passion for sales and a commitment to customer satisfaction. To excel in this technology jobs Hamilton role, you should bring:

• Sales Star Power: Proven ability to thrive in a sales environment, overcome objections, and work independently to achieve strategic goals.
• Motivated Mojo: High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills.
• Solution Focus: Negotiation skills with the ability to handle objections with style.
• Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs.
• Weather Ready: Comfortable working in various weather conditions.
• On-the-Road Ready: Must have a valid driver’s license and a reliable vehicle.

To protect our people, brand, and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and driver's abstract may be required depending on the role. In certain provinces, you may be required to obtain and maintain a valid security worker licence to perform your position's duties.

What's On Offer at Rogers

At Rogers, we are all about investing in our team members, offering fantastic benefits and rewards designed to support your personal and professional growth. We believe in fostering an environment that inspires building careers and creating an inclusive future for everyone. Our commitment to our people ensures you have the tools to reach your full potential.

• Earning Potential: Receive a competitive base pay, commissions, and a vehicle allowance – our top performers can rake in six figures!
• Wealth Accumulation: Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company-matched share purchase program options.
• Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers & Fido products and services.
• Health: Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits (100% coverage), Employee and Family Assistance Program benefits.
• Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.
• Stay Fit: No-cost fitness membership with access to virtual classes.
• Giving Back: Rogers Gives Together is our company’s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work, and play.
• Learn and Grow: We invest in our people to unleash their potential. We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching, and collaboration.
• Commitment to Diversity: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities, and Women.