Sales Associate - Rogers, Nepean, ON

AI Summary

This Sales Associate role at Rogers in Nepean, ON, focuses on enhancing the retail experience by connecting with customers and matching their needs to various telecom products. You will deliver on sales targets, engage customers through outreach, and promote Rogers and Fido brands. Key requirements include strong customer connection skills, the ability to meet sales targets, and minimum 32 hours weekly availability. A pre-employment background check is required for this position.

About the Sales Associate Role at Rogers

As a Sales Associate with Rogers in Nepean, you will be an integral part of our branded retail team, representing the welcoming spirit of our company. Your primary focus will be to enhance the retail experience by connecting with customers, understanding their unique needs, and expertly matching them with our comprehensive suite of wireless, internet, TV, home phone, and Mastercard products. This role is crucial for our sales delivery, requiring you to proactively find opportunities, anticipate customer needs, and consistently deliver on sales targets. You will engage customers through both inbound and outbound outreach programs, including calls and texts, to grow sales by acquiring new customers and driving overall customer retention. Furthermore, you will play a vital role in brand promotion, representing both the Rogers and Fido brands directly in-store and at local community events. Our team values expertise, dedication, and a commitment to doing what’s right for our customers every time, ensuring a seamless experience.

What Rogers Looks for in a Sales Professional

Rogers is seeking individuals who are passionate about technology and enjoy connecting with people in a supportive team environment. We are looking for candidates with experience developing strong connections with customers and team members through clear, effective communication, which drives positive outcomes and supports both team and business goals. A key aspect of this role is the ability to deliver against sales targets through exceptional customer service, coupled with strong product knowledge and customer-focused upselling, consistently contributing to overall store performance. The ideal candidate can quickly adjust to changing situations and find innovative solutions to unexpected challenges within a dynamic retail environment. This position requires a minimum of 32 hours availability weekly, including evenings, weekends, and statutory holidays, to meet customer demand and maintain strong performance results during peak times. To ensure the protection of our people, brand, and assets, a pre-employment background check will be conducted as part of our selection process. All candidates must clear a criminal/credit background check and ID verification.