Sales Associate - Rogers, Granby, QC

AI Summary

This Sales Associate role at Rogers in Granby, QC, involves enhancing the retail experience by connecting with customers and matching their needs to various products. Key duties include tailoring solutions, delivering on sales targets, engaging customers through outreach, and promoting the Rogers and Fido brands.

Successful candidates will have strong experience developing customer connections, the ability to meet sales targets, and flexibility to work a minimum of 32 hours weekly, including evenings and weekends.

About the Rogers Retail Experience

Join the heart of Rogers' success as a Sales Associate in Granby, Quebec, where the branded retail team represents the welcoming spirit of the company. This role is crucial for individuals who are outgoing and approachable, understanding how Rogers' products and services integrate into everyday life. You will have the opportunity to show customers how technology can significantly enhance and simplify their lives, providing a seamless experience every time. The team values expertise, dedication, and a strong commitment to doing what is right for customer needs.

At Rogers, the focus is on fostering an environment that inspires personal growth, building fulfilling careers, and creating an inclusive future for everyone. If you are passionate about technology and enjoy connecting with people, this opportunity allows you to deliver exceptional service and contribute to a supportive team environment within our retail operations.

Key Responsibilities and Customer Engagement

As a Sales Associate, your primary focus will be on tailoring solutions to meet the unique needs of each customer. This involves enhancing the retail experience in Rogers stores by connecting with customers and expertly matching their requirements to wireless, internet, TV, home phone, and Mastercard products. A critical aspect of this role is sales delivery, which means actively finding opportunities, anticipating customer needs, and consistently achieving sales targets.

You will also engage customers through inbound and outbound outreach programs, including calls and texts, to grow sales by acquiring new customers and driving overall customer retention. Furthermore, you will be a brand ambassador, representing Rogers and Fido brands both in-store and at local community events, ensuring a strong presence and positive perception. The ability to deliver against sales targets through exceptional customer service and strong product knowledge is paramount, consistently contributing to overall store performance.

What Rogers Seeks in a Sales Associate

Rogers is looking for candidates who possess experience in developing strong connections with customers and team members. This requires clear, effective communication skills that drive positive outcomes and support both team and business goals. A successful Sales Associate will demonstrate the ability to deliver against sales targets through exceptional customer service, coupled with strong product knowledge and customer-focused upselling techniques.

The dynamic retail environment demands individuals who can quickly adjust to changing situations and find effective solutions to unexpected challenges. Furthermore, candidates must be able to provide a minimum of 32 hours availability weekly, which includes evenings, weekends, and statutory holidays, to meet customer demand and maintain strong performance results during peak times. This commitment ensures that Rogers can consistently deliver an outstanding customer experience.