Retail Sales Associate - Rogers, Etobicoke

AI Summary

This is an opportunity for a Retail Sales Associate at Rogers in Etobicoke, ON. In this role, you will connect with customers to tailor solutions for their wireless, internet, TV, and home phone needs, while also driving sales and customer retention. Top requirements include developing strong customer connections, delivering on sales targets, and maintaining at least 32 hours of weekly availability. A pre-employment background check will be conducted for all candidates.

About the Opportunity

As a Retail Sales Associate with Rogers in Etobicoke, you will be an integral part of our branded retail team, representing the welcoming spirit of the company. Your primary focus will be to enhance the retail experience by connecting with customers and matching their needs to a comprehensive range of Rogers and Fido products, including wireless, internet, TV, home phone, and Mastercard services. You will be responsible for sales delivery, actively finding opportunities, anticipating customer needs, and consistently working to deliver on sales targets. This role involves engaging customers through both inbound and outbound outreach programs, such as calls and texts, to grow sales by acquiring new customers and driving overall customer retention. Furthermore, you will proudly promote the Rogers and Fido brands both in-store and at local community events, ensuring a strong and positive brand presence. We believe in fostering an environment that inspires personal growth and building careers, where you can truly make a difference for our customers.

Your Skills and Qualifications

To excel in this retail sales position, candidates must demonstrate experience in developing strong connections with customers and team members through clear, effective communication. This ability is crucial for driving positive outcomes and supporting both individual and business goals. A key aspect of this role is the capacity to deliver against sales targets through exceptional customer service, combined with strong product knowledge and customer-focused upselling techniques, consistently contributing to overall store performance. The ideal candidate will also possess the ability to quickly adjust to changing situations and find effective solutions to unexpected challenges within a dynamic retail environment. Furthermore, a minimum of 32 hours of weekly availability is required, including evenings, weekends, and statutory holidays, to meet customer demand and maintain strong performance results during peak times. As part of our commitment to protecting our people, brand, and assets, a pre-employment background check will be conducted. All candidates must clear a criminal/credit background check and ID verification, and previous employment verification may be required depending on the specific role at Rogers.