Assistant Store Manager - Rogers, Thornhill

The Opportunity

Our branded retail team at Rogers is central to our success, embodying the welcoming spirit of our company. We are seeking an Assistant Store Manager to join our team in Thornhill, ON. This is an exciting opportunity to connect with people, showcase how technology enhances lives, and contribute to a seamless customer experience. At Rogers, we foster an environment that inspires personal growth, builds careers, and creates an inclusive future for everyone. If you're passionate about technology and thrive in a supportive retail team, this role offers a chance to make a significant impact within Rogers careers.

Day-to-Day Responsibilities

As an Assistant Store Manager at Rogers, you will play a crucial role in the daily operations of the store, ensuring a positive environment for both team members and customers. Your responsibilities will include:

• Support the Store Manager in managing day-to-day operations.
• Coach and develop team members to positively impact growth and create best-in-class customer experiences.
• Enhance the retail experience by providing best-in-class service and value-added solutions to our customers through promoting Rogers & Fido brands, including Rogers Mastercard.
• Achieve sales goals within a dynamic and supportive team environment.
• Represent Rogers and Fido brands in-store and at your local community events to support local small businesses.

Skills and Experience

To excel in this Assistant Store Manager role with Rogers, candidates should possess a strong commitment to delivering exceptional service and relevant experience in a retail environment. Key qualifications include:

• Ability to build rapport and coach team members to create best-in-class customer experiences and meet business sales targets through clear and effective verbal communication.
• Strong commitment to delivering best-in-class customer experiences.
• Experience with retail operations, including scheduling, merchandising execution, inventory adherence to compliance standards, and adapting to dynamic environments.
• Ability to provide 40 hours availability weekly, including evenings, weekends, and statutory holidays, to meet customer demand and maintain strong performance results during peak times.

A pre-employment background check, including a criminal/credit background check and ID verification, will be conducted to protect our people, brand, and assets. Previous employment verification may also be required depending on the role.

Compensation and Perks

Rogers values its people and offers a comprehensive package designed to support your well-being and career growth. As an Assistant Store Manager, you will receive:

• Competitive compensation plus a lucrative management bonus program.
• Up to 50% employee discounts on Rogers and Fido services.
• Comprehensive health benefits, parental leave top-up, mental health coverage, and EFAP.
• Wealth programs: RRSP, TFSA, pension plans, and company-matched share purchase options.
• Inclusive culture with strong diversity and equity-focused employee resource groups.