Sales Associate - Rogers, Concord, ON

AI Summary

This Part-time Sales Associate role at Rogers in Concord, ON, focuses on enhancing the retail experience by connecting with customers and matching their needs to Rogers' wireless, internet, TV, home phone, and Mastercard products. Key duties include delivering on sales targets, engaging customers through outreach, and promoting the Rogers and Fido brands. Successful candidates will have strong experience in building customer connections and achieving sales goals, with a minimum of 32 hours weekly availability.

About the Retail Sales Associate Opportunity at Rogers

Rogers is seeking an enthusiastic Part-time Sales Associate to join its branded retail team in Concord, ON. This role is central to our success, representing the welcoming spirit of Rogers and connecting with customers to demonstrate how technology can enhance their daily lives. As a Sales Associate, you will be instrumental in tailoring solutions, providing best-in-class service by understanding customer needs, and expertly matching them with our comprehensive suite of wireless, internet, TV, home phone, and Mastercard products. A strong focus on sales delivery is required, where you will proactively identify opportunities, anticipate customer needs, and consistently meet sales targets. This position also involves active customer engagement through inbound and outbound outreach programs, including calls and texts, aimed at acquiring new customers and driving overall customer retention for Rogers. You will also play a vital role in brand promotion, representing both the Rogers and Fido brands within the store and at local community events, ensuring a positive and seamless experience for every customer. This is an excellent opportunity to build a career within a supportive team environment at Rogers, where passion for technology and connecting with people are highly valued.

Key Qualifications and the Application Process

To thrive in this retail role at Rogers, candidates must demonstrate experience in developing strong connections with customers and team members, utilizing clear and effective communication to drive positive outcomes and support business goals. A proven ability to deliver against sales targets through exceptional customer service and strong product knowledge is essential, consistently contributing to overall store performance. The ideal candidate will be adaptable, capable of quickly adjusting to changing situations and finding solutions to unexpected challenges within a dynamic retail environment. It is required that applicants can provide a minimum of 32 hours availability weekly, including evenings, weekends, and statutory holidays, to meet customer demand and maintain strong performance results during peak times. After applying, candidates will be required to complete an online assessment as a next step in the process. If selected to move forward, the Rogers recruitment team will reach out to discuss the position further. Successful candidates will also be required to provide consent for and pass Background Check requirements. This pre-employment background check, which includes a criminal/credit background check and ID verification, is a crucial part of our selection process to protect our people, brand, and assets at Rogers.