Sales Associate - Rogers, Barrie, ON

AI Summary

This role is for a Retail Sales Associate at Rogers in Barrie, ON. You will engage customers, tailor solutions for wireless, internet, TV, and home phone products, and drive sales targets within a retail setting. Strong customer service skills and the ability to work a flexible retail schedule are required, with a background check being part of the hiring process.

About the Role and What You'll Do

As a Retail Sales Associate with Rogers in Barrie, ON, you will be a vital part of our branded retail team, representing the welcoming spirit of the company. This role focuses on enhancing the retail experience by connecting with customers and expertly matching their needs to a wide array of Rogers products and services, including wireless, internet, TV, home phone, and Mastercard offerings. You will be instrumental in sales delivery, proactively identifying opportunities, anticipating customer needs, and consistently achieving sales targets. A key part of your day will involve customer engagement through both inbound and outbound outreach programs, such as calls and texts, aimed at acquiring new customers and driving overall customer retention. Furthermore, you will proudly promote the Rogers and Fido brands both in-store and at local community events, embodying our commitment to the community. This position offers uncapped commissions and a competitive compensation package, alongside comprehensive health benefits and employee discounts on Rogers services, fostering an environment where personal growth and career development are encouraged. The entire sales process is designed to empower you to succeed while providing exceptional service to every customer.

What Rogers is Looking For

Rogers is seeking individuals who possess a strong ability to develop meaningful connections with customers and team members alike. This requires clear, effective communication that consistently drives positive outcomes and supports both individual and business goals within our dynamic retail environment. Candidates must demonstrate the capability to deliver against ambitious sales targets through exceptional customer service, coupled with strong product knowledge across all Rogers offerings. A customer-focused approach to upselling is crucial, as is a consistent contribution to overall store performance. The ideal candidate will be adaptable, able to quickly adjust to changing situations, and adept at finding solutions to unexpected challenges. Availability for a minimum of 32 hours weekly is required, encompassing evenings, weekends, and statutory holidays, to meet high customer demand and maintain strong performance results during peak times. As part of the hiring process, candidates will be required to complete an online assessment. If selected to move forward, our recruitment team will discuss the position further. Successful candidates are required to provide consent for and pass background check requirements, including a Canadian Criminal Record Check, to protect our people, brand, and assets. This crucial check is a standard part of our hiring process for all retail roles.