Sales Associate - Rogers, Newmarket

AI Summary

This Sales Associate role at Rogers in Newmarket, ON, involves enhancing the retail experience by connecting with customers and matching their needs to various telecom products. Key duties include tailoring solutions, achieving sales targets, and engaging customers through outreach programs. Applicants require experience building strong customer connections, the ability to meet sales goals, and a minimum of 32 hours weekly availability, including evenings and weekends.

About the Role at Rogers

As a Sales Associate with Rogers in Newmarket, you will be a vital part of our branded retail team, representing the welcoming spirit of our company at the Upper Canada Mall location. Your primary focus will be to engage with customers, understanding their unique needs to provide tailored solutions across our wireless, internet, TV, home phone, and Mastercard products. This role is all about delivering a seamless experience, where your expertise and commitment to doing what’s right for our customers are paramount. You will actively seek out opportunities to anticipate customer needs, driving sales by acquiring new customers and fostering overall customer retention through inbound and outbound outreach programs. Promoting the Rogers and Fido brands in-store and at local community events is also a key aspect of this dynamic retail position, ensuring a strong presence within the community.

What Rogers is Looking For

Rogers is seeking individuals who can develop strong connections with customers and team members through clear, effective communication, ultimately driving positive outcomes and supporting both team and business goals. A proven ability to deliver against sales targets is required, achieved through exceptional customer service, strong product knowledge, and customer-focused upselling that consistently contributes to overall store performance. The ideal candidate will be adaptable, capable of quickly adjusting to changing situations and finding solutions to unexpected challenges within a dynamic retail environment. Furthermore, a minimum of 32 hours of availability weekly is required, including evenings, weekends, and statutory holidays, to meet customer demand and maintain strong performance results during peak times. Candidates will be required to complete an online assessment and, if selected to move forward in the process, will need to provide consent for and pass background check requirements to protect our people, brand, and assets.

Why Join the Rogers Team

Joining Rogers means becoming part of an inclusive culture that fosters personal growth and career development. Employees benefit from uncapped commissions and a competitive compensation package, alongside significant perks such as up to 50% employee discounts on Rogers and Fido services. Comprehensive health benefits, parental leave top-up, mental health coverage, and an Employee and Family Assistance Program (EFAP) are provided to support your well-being. Rogers also offers robust wealth programs including RRSP, TFSA, pension plans, and company-matched share purchase options, helping you build a secure financial future. With strong diversity and equity-focused employee resource groups, Rogers is committed to creating an environment where everyone feels they belong and can bring their whole selves to work. This opportunity is more than just a job; it’s a chance to build a rewarding career with a leading Canadian telecom company.