Sales Associate - Rogers, Laval

AI Summary

This Sales Associate role at Rogers in Laval, QC, focuses on enhancing the retail customer experience by connecting with customers and matching their needs to various products. Key duties include delivering on sales targets, engaging customers through outreach, and promoting Rogers and Fido brands. Successful candidates will have strong experience in building customer connections and achieving sales goals, alongside flexible availability.

About the Role

As a Sales Associate with Rogers in Laval, you will be at the heart of our branded retail team, representing the welcoming spirit of the company. Your primary responsibility will be to enhance the retail experience for customers, providing best-in-class service by connecting with them and matching their needs to our comprehensive suite of wireless, internet, TV, home phone, and Mastercard products. A key aspect of this role is sales delivery, where you will find opportunities, anticipate customer needs, and consistently deliver on sales targets. You will also engage customers through inbound and outbound outreach programs, including calls and texts, to grow sales by acquiring new customers and driving overall customer retention. Furthermore, you will play a vital role in brand promotion, representing both the Rogers and Fido brands within the store and at local community events, ensuring a strong presence and positive customer experience.

Candidate Profile

Rogers is seeking individuals who possess a strong ability to develop meaningful connections with customers and team members alike, utilizing clear and effective communication to drive positive outcomes and support business goals. Candidates should demonstrate the capability to deliver against sales targets through exceptional customer service, leveraging strong product knowledge and customer-focused upselling to consistently contribute to overall store performance. The ideal candidate will also be adaptable, able to quickly adjust to changing situations and find effective solutions to unexpected challenges within a dynamic retail environment. This role requires a minimum of 32 hours of availability weekly, including evenings, weekends, and statutory holidays, to meet customer demand and maintain strong performance results during peak times. A commitment to providing an outstanding customer experience is essential for success in this Rogers sales position.