Sales Associate - Rogers, Calgary AB

AI Summary

This Sales Associate role at Rogers in Calgary, AB, focuses on enhancing the retail experience by connecting with customers and matching their needs to various products. Successful candidates will deliver on sales targets, engage customers through outreach, and promote the Rogers and Fido brands. Top requirements include developing strong customer connections, the ability to consistently deliver against sales goals, and providing a minimum of 32 hours of availability weekly.

About the Rogers Retail Experience

Join the dynamic branded retail team at Rogers in Calgary, where you will be at the heart of delivering exceptional service to our valued customers. This role is crucial for individuals who are outgoing and approachable, understanding how Rogers' products and services, including wireless, internet, TV, home phone, and Mastercard, integrate into everyday life. You will be excited to show customers how technology can enhance and simplify their lives, ensuring a seamless experience every time. We value expertise, dedication, and a strong commitment to doing what is right for our customers' needs. At Rogers, we foster an environment that inspires personal growth and career building, creating an inclusive future for everyone. Your primary responsibilities will include tailoring solutions to individual customer needs, actively seeking opportunities to deliver on sales targets, and engaging customers through inbound and outbound outreach programs to drive both new customer acquisition and overall customer retention. Furthermore, you will proudly represent the Rogers and Fido brands within the store and at local community events, reinforcing our strong presence.

Key Qualifications and Expectations

Rogers is seeking individuals who possess a proven ability to develop strong connections with customers and team members alike. This involves clear, effective communication that consistently drives positive outcomes and supports both team and business goals. A critical aspect of this retail position is the ability to deliver against sales targets through exceptional customer service, coupled with strong product knowledge and customer-focused upselling techniques, all contributing to overall store performance. Candidates must demonstrate the capacity to quickly adjust to changing situations and find effective solutions to unexpected challenges within a dynamic retail environment. Availability for a minimum of 32 hours weekly, including evenings, weekends, and statutory holidays, is essential to meet customer demand and maintain strong performance results during peak times. To protect our people, brand, and assets, a pre-employment background check will be conducted for this role. As part of our comprehensive selection process, all candidates must successfully clear a criminal/credit background check and ID verification. Previous employment verification may also be required depending on the specific nature of the role.