Field Sales Specialist - Rogers, Calgary

AI Summary

This Field Sales Specialist - MDU role at Rogers in Calgary, AB, focuses on selling home services like TV, Internet, and Home Phone to customers within multi-dwelling units. Key duties include developing territory plans, building relationships with MDU property management, executing sales programs, and achieving sales targets. Top requirements include strong interpersonal skills, analytical thinking, a customer-first approach, a valid driver's license, and a personal vehicle for business use.

About the Field Sales Specialist Role at Rogers

As a Field Sales Specialist - MDU with Rogers in Calgary, you will play a crucial role within the Residential team, directly engaging with customers to provide seamless and simple technology solutions. This position involves developing and executing a comprehensive territory plan designed to increase market penetration, household acquisition, and revenue across assigned multi-dwelling units. You will be responsible for cultivating and maintaining strong, positive relationships with MDU property management and leasing staff, ensuring that Rogers remains the preferred brand presented to prospective tenants. A significant part of this role involves planning and executing various marketing events and sales programs, both in-person and virtually, within MDU buildings to attract new customers. You will employ a consultative approach to evaluate customer needs, offering tailored Rogers solutions that satisfy all household communication requirements, including Internet, TV, and Wireless products. Building customer loyalty is paramount, achieved by delivering best-in-class customer service and effectively escalating any customer issues to ensure swift resolution. This dedicated sales professional will also conduct door-to-door prospecting within their assigned territory to generate leads and acquire new MDU relations and Customers, consistently striving to achieve and exceed sales targets. Collaboration with cross-functional teams is also key for continuous improvement.

What Rogers Seeks in a Candidate

Rogers is seeking an outgoing, resilient individual who thrives in a fast-paced, performance-driven environment and enjoys connecting with people. The ideal candidate will possess strong interpersonal skills, crucial for effective verbal, written, and face-to-face communication with customers and colleagues. Analytical thinking is essential for leveraging customer insights and problem-solving, while a client-servicing, customer-first approach is fundamental to building lasting relationships. You will be passionate about strengthening the Rogers brand presence within your MDU territories by collaborating effectively with property managers and diverse teams. A strong sense of ownership and the ability to function independently to achieve set goals within a strategic plan are vital. The role requires excellent presentation and collaborative skills to work effectively with various teams throughout the organization. Candidates must demonstrate the ability to multi-task with attention to detail and sound judgment in a dynamic setting. Importantly, a valid driver's license and a personal vehicle are mandatory for business use, facilitating travel requirements up to 10% within the Calgary area. The successful candidate will be committed to conducting all business as per the Rogers Business Code of Conduct, ensuring integrity in every interaction.

Building Your Career with Rogers

Joining Rogers as a Field Sales Specialist - MDU in Calgary means becoming part of a supportive, team-oriented culture that inspires personal growth and career development. Rogers provides comprehensive training on its products and services, coupled with ongoing coaching and mentoring to ensure your continued success and growth within the company. This full-time position offers an attractive remuneration package that includes a base pay, uncapped commissions, and a car allowance, recognizing your contribution to sales achievements. Employees benefit from medical and dental coverage starting on day one, along with pension and RRSP plans, and access to multiple wealth-accumulation programs. To support your daily business operations, Rogers provides a tablet, smartphone, and laptop. Furthermore, you will receive a 50% discount on all Rogers Communications services, connecting you to the very best of what Rogers offers. The company is committed to fostering an inclusive future, believing that a diverse workforce is key to a strong business, where every team member has the tools to reach their full potential. Internal growth opportunities are possible, encouraging long-term careers within the Rogers family.