Sales Associate - Rogers, Mississauga, ON

AI Summary

This Sales Associate position at Rogers in Mississauga, ON, is centered on enriching the retail customer experience. The role requires connecting with customers to align their needs with Rogers' wireless, internet, TV, home phone, and Mastercard products, while consistently meeting sales targets. Successful candidates are required to demonstrate a strong ability to build customer connections and deliver exceptional service, with a commitment to at least 32 hours of weekly availability. A background check is a required step in the hiring process.

About the Sales Associate Role at Rogers

As a Sales Associate with Rogers in Mississauga, you will be a vital part of our branded retail team, embodying the welcoming spirit of the company. This role is deeply rooted in providing best-in-class service by connecting with customers and understanding how Rogers' diverse range of products and services, including wireless, internet, TV, home phone, and Mastercard, can enhance their daily lives. You will be responsible for tailoring solutions that precisely match individual customer needs, ensuring a seamless and positive experience every time. The position involves actively finding opportunities to anticipate customer requirements and delivering consistently strong sales results. Furthermore, you will engage customers through both inbound and outbound outreach programs, utilizing calls and texts to acquire new new customers and drive overall customer retention. Representing the Rogers and Fido brands in-store and at local community events is also a key aspect, promoting our offerings and fostering community connections. Rogers believes in nurturing an environment that inspires personal growth and career development, making this an excellent opportunity for individuals passionate about technology and connecting with people in a supportive retail setting.

Candidate Requirements and the Application Process

To excel in this Sales Associate role, candidates are required to possess experience in developing strong connections with customers and team members through clear, effective communication. This ability is crucial for driving positive outcomes and supporting both team and business goals within the dynamic retail environment. A key expectation is the ability to consistently deliver against sales targets, achieved through exceptional customer service, strong product knowledge, and customer-focused upselling that contributes significantly to overall store performance. The ideal candidate can quickly adapt to changing situations and find effective solutions to unexpected challenges. Furthermore, a minimum of 32 hours of weekly availability is required, including evenings, weekends, and statutory holidays, to meet customer demand and maintain strong performance results during peak times. After applying, candidates will be required to complete an online assessment as the next step in the selection process. If selected to move forward, the recruitment team will reach out to discuss the position further. Successful candidates will be required to provide consent for and pass background check requirements, which include a Canadian Criminal Record Check, as part of Rogers' commitment to protecting its people, brand, and assets. This thorough process ensures that all new team members align with the company's values and operational standards.