Field Sales Specialist, MDU - Rogers, Winnipeg

AI Summary

This Field Sales Specialist, MDU role at Rogers in Winnipeg focuses on driving sales and building strong customer relationships within multi-dwelling units. Key duties include developing territory plans, executing sales programs, and achieving targets for Internet, TV, and Wireless products. Successful candidates will demonstrate strong interpersonal skills, a customer-first approach, and possess a valid driver's license with a vehicle for business use. Join our dynamic sales teams to connect customers with the best in connectivity solutions.

About the Opportunity at Rogers

Rogers is seeking a motivated Field Sales Specialist for Multi-Dwelling Units (MDU) in Winnipeg, Manitoba. This role is integral to our Residential team, dedicated to providing seamless and simple technology solutions to our valued customers. As part of our dynamic Field Sales teams, you will engage directly with customers, offering a personalized face-to-face experience to sell essential home services, including TV, Internet, and Home Phone. We are committed to delivering the best customer experience, ensuring Canadians remain connected to what matters most. At Rogers, we foster an environment that inspires personal growth, supports career building, and promotes an inclusive future for everyone. If you are outgoing, resilient, and thrive in a performance-driven setting, this is an excellent opportunity to build your career with a leading Canadian telecommunications business.

Your Impact and Responsibilities

As a Field Sales Specialist, MDU, your primary objective will be to develop and execute a comprehensive territory plan aimed at increasing market penetration and revenue within your assigned multi-dwelling units. You will be crucial in building and maintaining positive relationships with MDU property management and leasing staff, ensuring Rogers remains the preferred brand for prospective tenants. This role involves planning and executing engaging marketing events and sales programs, both in-person and virtually, directly within MDU buildings. You will employ a consultative approach to evaluate customer needs, offering tailored Rogers solutions that satisfy all household communication requirements. Building customer loyalty is paramount, achieved by delivering best-in-class customer service and effectively escalating any customer issues. Proactive door-to-door (D2D) prospecting within your territory will generate new leads and acquire new MDU relations and customers. You will manage end-to-end order entry using various sales and service tools, consistently striving to achieve and exceed sales targets across Internet, TV, and Wireless products through effective closing strategies. Collaboration with cross-functional teams and partners is essential for continuous improvement, and you will participate in product trainings, team meetings, and planning sessions. All business activities must adhere to the Rogers Business Code of Conduct, and you will share valuable market intelligence with managers and marketing teams. Utilizing tools like Salesforce and Excel will be key to organizing and executing your business effectively, contributing to the overall success of our sales teams.

What You Bring to Rogers

To excel in this Field Sales Specialist, MDU role, you will bring excellent interpersonal, presentation, and collaborative skills, enabling effective work with various teams across the organization. A strong sense of ownership and the ability to function efficiently in a fast-paced environment are crucial, along with the capacity to effectively multi-task with meticulous attention to detail and sound judgment. The ability to work independently to achieve set goals within a strategic plan is also a key requirement. Candidates must possess a valid driver’s license and have a reliable vehicle available for business use. This position requires an individual who is outgoing, resilient, and thrives on connecting with people, passionate about strengthening the Rogers brand presence within MDU communities. Your core competencies should include strong verbal, written, and face-to-face communication skills, analytical thinking for problem-solving and leveraging customer insights, and a client servicing approach that always puts the customer first, fostering strong relationships. Join our sales teams and help us deliver the best for our customers.