District Manager - Knix, Etobicoke, ON

AI Summary

This District Manager role at Knix in Etobicoke, ON, oversees a portfolio of retail stores across the GTA and Southwestern Ontario. You will lead high-performing teams, drive sales growth, and elevate the customer experience. Key duties include managing operational excellence and financial performance, alongside developing people. Candidates need 2+ years of multi-unit retail leadership experience and a proven track record of delivering strong financial results.

About the Opportunity at Knix

As a District Manager for Knix, you will play a pivotal role in shaping the brand's growing retail footprint across Canada. This opportunity involves leading operational excellence by ensuring all stores consistently deliver on brand standards, visual merchandising guidelines, and an exceptional customer experience. You will implement systems and tools to drive efficiency and consistency across locations, fostering a culture of accountability and continuous improvement. A key aspect of this role is owning financial performance, which includes optimising scheduling and payroll, and meticulously analysing performance data to drive sales and profitability. You will partner with Store Managers to develop and execute robust business plans aligned with key performance indicators (KPIs) and company goals, identifying growth opportunities and implementing strategies to improve conversion, average transaction value (ATV), and other vital metrics. Furthermore, you will grow and empower people by leading, coaching, and developing a high-performing team of Store Managers. This includes supporting hiring, onboarding, and talent development across your stores, fostering a values-driven culture grounded in inclusion, integrity, and strong performance. Ultimately, you will build a customer-focused business by championing the customer experience, ensuring consistency in service and brand standards, and using customer insights to deepen loyalty and retention for Knix.

What Knix Looks For

Knix is seeking a leader who embodies a people-first approach, building trust quickly and inspiring the best in their team. The ideal candidate demonstrates a strong drive for results, consistently achieving growth and performance through effective KPI management and expense control, while also adeptly managing performance gaps and maintaining store leader effectiveness. This role requires a true builder who thrives in growing environments, enjoys setting up processes, coaching talent, and transforming good into great. You must be accountable and action-oriented, owning your outcomes, making data-informed decisions, and acting with urgency and clarity. A customer-obsessed mindset is crucial, as you will think like a customer and know how to operationalise an exceptional in-store experience at scale across multiple stores. Excellent cross-functional collaboration skills are essential, allowing you to communicate with impact and inspire alignment across various levels within Knix. The successful candidate will also be resilient, capable of navigating change with ease, staying grounded under pressure, and remaining focused on what matters most for the business. Qualifications include at least two years of multi-unit retail leadership experience, ideally within apparel, lifestyle, or customer-centric environments. A proven track record of leading high-performing teams and delivering strong financial results is mandatory, alongside experience managing P&L, labour planning, and store operations at scale. Strong analytical, organisational, and communication skills are required, as is the ability to travel regularly between stores within your region. A genuine passion for Knix’s mission and a commitment to inclusive leadership are also key.