Banking Centre Leader II - CIBC, Grand Forks

About this opportunity

CIBC is building a relationship-oriented bank for the modern world and needs talented, passionate professionals who are dedicated to doing what is right for our clients. As a Banking Centre Leader II in Grand Forks, you will be empowered at work, equipped with what you need to make a meaningful impact, and truly valued for who you are and what you contribute.

As a member of the Personal and Business Banking Team, you will lead a team of high-performing financial services professionals working towards a shared goal of delivering an exceptional client experience. You must be flexible to work on-site full-time, work banking centre hours including evenings and weekends, and travel to multiple banking centres within a reasonable distance.

Day-to-day

• Lead by example and show your team how to deepen client relationships, and meet client financial needs while providing a high standard of service.
• Go above and beyond to advocate CIBC within the community to develop new and existing client relationships.
• Encourage employees to quickly resolve client complaints, and to escalate when necessary.
• Create a culture of teamwork so clients are served by those best able to meet their financial needs.
• Monitor the Banking Centre’s business performance and put action plans into place to close any gaps.
• Work as one team with all partners to maximize market opportunities, and increase the Banking Centre’s overall performance.
• Manage and minimize risk to safeguard our bank, clients and shareholders.
• Lead and coach a high performing team of Leaders, Advisors, and Representatives to deepen client relationships and deliver the right kind of growth.
• Provide meaningful development opportunities for employees and advocate for CIBC within the community to recruit employees who share and demonstrate our values.

What you'll bring

• Put our clients first, engage with purpose to find the right solutions, and go the extra mile because it is the right thing to do.
• Goal-oriented mindset, motivated by accomplishing goals and delivering your best to make a difference.
• Passion for people, finding meaning in relationships, and connecting with others through respect and authenticity.
• Caring and accountable leadership experience providing coaching and hands-on support to meet team goals.
• Ability to act like an owner who thrives when empowered to take initiative, go above and beyond, and deliver results.
• Current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
• Brought values including trust, teamwork, and accountability to the workplace.

It is considered an asset if you have completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH), Wealth Management Essentials (WME), or Certified Financial Planner (CFP).

The team

At CIBC, your goals are a priority. The organization starts with your strengths and ambitions to create opportunities to tap into your potential, offering a career rather than just a paycheck. Team members receive recognition through a competitive salary, incentive pay, banking benefits, a benefits program, a defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, a social, points-based recognition program.

The workplace provides spaces and technological toolkit designed to simplify bringing together great minds to create innovative solutions. CIBC also cultivates a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to invest in your growth and development.