Business Enablement Analyst co-op - CIBC, Toronto

Position summary

We are building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what is right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

The Business Enablement Analyst co-op will play a vital role in managing and optimizing the Allego Learning Management System (LMS). You will ensure the platform runs smoothly, help users get the most out of it, and support the organization's learning and development goals. This 12-month co-op opportunity combines technical know-how, problem-solving, and a focus on creating a great learning experience.

Your impact

In this administration jobs Toronto opportunity, you will succeed by applying your communication skills, problem-solving expertise, attention to detail, and adaptability. Your responsibilities include:

• Act as a liaison between learners, instructors, and technical teams, ensuring clear and effective communication.
• Demonstrate strong analytical skills to troubleshoot and resolve technical challenges efficiently.
• Maintain precision in all aspects of platform management, ensuring content, configurations, and processes are accurate and reliable.
• Stay ahead of emerging technologies and trends, continuously learning and adapting to new tools and methodologies.
• Create and modify training materials that align with business goals and enhance the learning experience for contact centre staff.
• Support new and ongoing projects within the PEER team, providing training insights and expertise to drive successful outcomes.

Requirements

To be considered for CIBC careers and CIBC jobs Toronto, candidates must meet the following eligibility criteria:

• Currently enrolled in post-secondary education and returning to full-heitudies (registration in a formal co-op program is not required).
• Legally eligible to work at the specified location with a valid work or study permit where applicable.
• Ability to submit a resume (max 2 pages), a cover letter (max 1 page), and an unofficial transcript as a single PDF.