Market Vice President, Business Banking - CIBC, Vancouver

About the role

The Market Vice President, Business Banking is a critical leadership role spanning multiple provinces, accountable for driving CIBC's growth by supporting entrepreneurs, identifying prospect needs, opportunities and risks, coordinating internal subject matter specialists and developing tailored financial solutions. The role is responsible for managing financial and people resources across all areas of influence, cultivating relationships with clients’ executive and ownership structure and other key decision makers, and providing financial advice that supports the managing of their entire business needs. The Market Vice President, Business Banking provides new solutions to achieve results, maintaining a thorough understanding of the client’s industry and business including soundness of business strategies, competitive position, quality of management, business risks, ownership and control, interdependencies, and financial risks. The role leads in the development of innovative methods, techniques and evaluation criteria to achieve broad objectives.

Your impact

Generate Profitable Revenue Growth

• Lead the execution of strategies and tactics to grow the Business Banking business, improve the client experience, and build relationships with clients and prospective clients.
• Establish strategies, initiatives and tactics to achieve plans.
• Provide leadership, direction, and coaching to the management team in order to ensure maximum sales effectiveness across multiple offers to drive growth in business results.
• Lead the team to deliver consistent financial results, ensuring that we leverage the full capabilities of CIBC and that the highest standards of client and credit management are employed.

Enhance the Client Experience

• Build a client-centric relationship management team with a strong focus on creating value for clients.
• Provide leadership to enhance the client experience through embedding the sales and service management methodology to all the employees to ensure that the client is introduced to the right offer and/or partner for their needs.
• Establish and implement effective strategies for improving the client experience and deepening the relationship with clients in all offers, while increasing share of wallet, decreasing attrition rates.
• Build a culture emphasizing a strong advisory, sales, service, risk management, and performance orientation.

Effectively Lead the Business Banking Management Team

• Provide dynamic and creative leadership and optimize the performance of Business Banking with a balanced approach.
• Propose and manage the execution of branding strategy.
• Determine and keep current on what products can be offered remotely.
• Establish and maintain relationships with business partners including Product, Risk, National Sales & Service, and the broader PSB team.
• Create a supportive, exciting work environment with a sense of pride and ownership; characterized by innovative, high energy and empowered teamwork that promotes customer loyalty and employee commitment.

Who we're looking for

You can demonstrate experience and expertise in understanding and meeting the financial needs of medium-size businesses. You have proven ability to lead in ambiguous and ground-breaking environment. You have highly developed business planning skills in order to develop business plans and tactics to support organizational strategies and objectives. You also have demonstrated ability to clearly and decisively set priorities and implement action plans.

• You are a bold and accountable leader with experience developing and implementing strategic team goals, coaching employees, and driving successful team performance.
• You are passionate about people, find meaning in relationships, and surround yourself with a diverse network of partners built on trust, respect, and authenticity.
• You embrace and champion change, continuously evolving your thinking and the way you work to deliver your best.
• Your influence makes an impact through networks and relationships that inspire outcomes.
• You are driven by collective success, collaboration, and the power of an inclusive team.
• You live your values, bringing high standards and genuine care to your relationships.

About the company

At CIBC, we are building a relationship-oriented bank for the modern world. We embrace your strengths and ambitions, empowering you at work so you can make a meaningful impact. We recognize you in personalized ways and offer a comprehensive rewards and support structure.

• Competitive salary and incentive pay
• Banking benefits and defined benefit pension plan
• Employee share purchase plan and vacation offering
• Benefits program and wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day, a paid day off dedicated to your growth and development