Retail Store Manager - Canadian Tire, Saskatoon

AI Summary

As a Retail Store Manager at Canadian Tire (Mark's) in Saskatoon, SK, you will lead the store team to deliver exceptional customer service and uphold operational standards. This role involves managing daily store operations, fostering team development, and ensuring compliance with company policies. Top requirements include 3-5 years of proven retail experience and strong leadership skills.

About the Opportunity

This exciting opportunity for a Retail Store Manager at Canadian Tire's Mark's division in Saskatoon, SK, involves comprehensive leadership of the entire store. You will be instrumental in cultivating an environment where outstanding customer service is paramount, consistently coaching your team and ensuring they follow the established service model standards. A key aspect of this role is enforcing our operating model customer service standards, providing an exceptional omni-channel experience, and supporting customer acquisition through loyalty programs. You will also oversee the execution of Mark's visual compliance standards, ensuring the store maintains an appealing and organized appearance. This includes managing store maintenance and pricing standards with precision. The role demands a proactive approach to operations, where you will establish and follow up on the execution of weekly price changes, promotional set-ups, and department POP as per the workbook, aiming for 100% system pricing accuracy, including weekly pricing sweeps. You will be responsible for achieving annual corporate shrink targets by educating your team, enforcing loss prevention and audit standards, and maintaining rigid inventory control. Furthermore, you will oversee preparations for annual inventories and ensure strict compliance with all corporate LP, Cash and Audit, and OH&S policies and procedures. Creating efficient store weekly scheduling for both sales and support functions is also a critical duty. Your leadership will ensure a positive and motivating work environment, where every customer receives top-tier service.

Key Qualifications and Experience

To thrive in this Retail Store Manager role, candidates must bring a proven ability to coach, mentor, and develop both department and overall store teams. This involves setting clear expectations, providing consistent communication, offering constructive feedback, and delivering ongoing support. A strong candidate will demonstrate the ability to build and effectively manage a daily and weekly plan for the department and the entire store, ensuring all operational standards are met. Exceptional communication and organizational skills are essential for success, allowing you to articulate vision and manage complex retail environments. Superior training and mentoring skills are also critical, as you will be responsible for the continuous development of your team members. A minimum of 3-5 years of progressive retail experience is required, demonstrating a solid understanding of store operations and customer service best practices. We are seeking an individual with high energy, enthusiasm, and a strong drive to succeed within the dynamic retail sector. While the role is demanding, your commitment to service excellence will be recognized. Basic computer skills are also a fundamental requirement to manage various store systems and administrative tasks. This position offers a competitive base salary along with company benefits and bonuses, reflecting your valuable contribution to the Mark's brand within Canadian Tire.