Merchandising Instructional Designer - Home Depot

AI Summary

This Merchandising Instructional Designer role at Home Depot's Canada Store Support Center focuses on designing and developing comprehensive training solutions for merchandising teams. Key duties include creating self-paced guides, presentations, and job aids, alongside managing SharePoint learning hubs and teaching AI tools. Top requirements include 3-5 years of instructional design experience, advanced PowerPoint and graphic design capabilities, and proficiency in leveraging generative AI for workflow optimization.

Role Overview and Responsibilities

The Home Depot is seeking a Merchandising Instructional Designer to join their team at the Canada Store Support Center. This pivotal role is responsible for the strategic design and development of innovative training solutions, directly addressing the developmental objectives within the merchandising division. The successful candidate will leverage their instructional design expertise to create a variety of learning materials, including self-paced training guides, engaging presentations, practical job aids, and comprehensive onboarding plans tailored for specific merchandising roles. A key aspect of this position involves transforming complex strategies into visually compelling narratives, requiring advanced PowerPoint and graphic design skills to communicate effectively with stakeholders from frontline associates to Vice Presidents.

Beyond content creation, this role actively manages SharePoint sites, establishing them as centralized learning hubs for all merchandising associates. A forward-thinking approach is also essential, as the Instructional Designer will be instrumental in teaching and integrating generative AI tools to optimize workflows and enhance the overall learning experience across the team. Collaboration is central to this position, involving close partnerships with client groups and Talent Development Managers to identify business priorities and align custom training solutions with specific talent and development needs. This includes assisting in the recommendation and development of various learning solutions, building robust onboarding frameworks, and creating executive-level presentations that articulate learning strategies and project impacts. The role demands a keen understanding of the merchandising business to deliver custom functional and technical training, ensuring all learning initiatives are relevant and impactful.

Skills, Experience, and Career Development

Candidates for the Merchandising Instructional Designer position should possess a strong foundation in instructional design, adult learning theories, and change management principles. A minimum of 3-5 years of experience in an instructional design role or equivalent is required, demonstrating a proven track record in developing effective learning solutions. Advanced proficiency in Microsoft PowerPoint is crucial, coupled with strong graphic design capabilities, an eye for visual layout, and user interface design to create impactful learning materials. Experience in utilizing and teaching generative AI tools, such as Gemini or Copilots, to optimize workflows is a significant asset, reflecting Home Depot's commitment to innovation in learning and development.

This role requires an individual who excels at building partnerships, communicating effectively across diverse audiences, and demonstrating a customer-focused approach to delivering solutions. The ability to manage ambiguity and drive results, even in a fluid retail environment, is highly valued. A bachelor’s degree in a learning-related field, visual/graphic design, human resources, or communications, or an equivalent combination of education and experience, is preferred. While no direct leadership experience is required, experience leading cross-functional projects or mentoring peers on new technology like AI is considered an asset. Certifications in instructional design or change management would further strengthen an application. This in-office position at the Canada Store Support Center offers a competitive pay range between $55,100.00 and $62,000.00, providing an excellent opportunity for career development within Home Depot's dynamic merchandising team.