Merchandising Associate - Home Depot, Calgary

Position Summary

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Merchandising Execution Associates (MEAs) perform essential in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance, all designed to enhance the customer experience. These associates are crucial in executing merchandising strategies and ensuring merchandise is displayed correctly to drive sales and maximize inventory turns. MEAs work collaboratively in teams with on-site supervision, providing service to multiple departments within the store. They safely, accurately, and efficiently execute approved general bay service, tasking, projects, and resets. Building and maintaining strong relationships with store associates and providing superior customer service to both internal and external customers are key aspects of this role.

Your Impact

As a Merchandising Associate, your daily contributions will directly impact the store's success and customer satisfaction. Your responsibilities span various aspects of merchandising, customer service, and operational support, ensuring the store environment is always optimal.

Key responsibilities include:

• Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines.
• Straighten, clean and merchandise product to ensure merchandise is presented in a visually appealing manner.
• Maintain copy of most recent planogram inside upright beam adjacent to product set.
• Build displays and fixtures using basic hand tools.
• Maintain, order, and install display material/signage/brochures.
• Follow directions and processes to conduct accurate price and label changes. Replace incorrect, damaged, or missing price labels.
• Maintain aisle.
• Utilize store systems to access key merchandising reports. Read, interpret, and execute action based on findings.
• Maintain bay service records and other documentation as directed.
• Execute one off projects as required by store, district, and regional leadership.

In terms of customer service, you will:

• Maintain aisle cleanliness so that merchandise is accessible and customers are able to move throughout the aisles easily.
• Partner with store leadership to markdown all damaged or un-sellable merchandise.
• Answer questions regarding the store and products for the customers.
• Partner with store associates to find necessary products to fit the customer's needs.

Other duties to support store operations include:

• Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
• Follow standard operating and safety procedures.
• Complete assigned training curriculum.
• Other duties as assigned.

Who We're Looking For

We are seeking individuals who possess a blend of essential competencies and practical skills to excel in this dynamic store environment. The ideal candidate will be action-oriented, collaborative, and customer-focused, with a keen eye for detail.

Key competencies for this role include:

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus
• Decision Quality

Required skills and attributes include:

• Basic computer skills with knowledge of web based applications.
• Interpersonal skills, working on teams, with heavy reliance on team to accomplish goals.
• Follows safety policies and procedures. Identifies and corrects safety hazards.
• Attention to Detail: Stays attentive and aware, catches errors before completing assignments, and maintains high quality standard for work.
• Drives Execution & Self Motivated: Demonstrates the ability to deliver results without close supervision despite a large workload, competing demands, and fast paced environment. Ensures tasks are completed on time, without error, and meet quality standards.

This role operates within a warehouse environment that can be dusty and noisy, with frequently open doors causing drafts and interior temperature changes. A flexible schedule, typically starting early in the morning, is required. The position involves physical activities such as bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.

Minimum requirements for this position are:

• Minimum Education: GED, Highschool Diploma or Equivalent
• Minimum Years of Work Experience: 1 year of relevant working experience