Holiday Customer Service Rep - LCBO, Havelock

Responsibilities

Reporting to the Store Manager, you will take on several hands-on duties to keep the retail store running smoothly during the busy holiday season.

• Serve customers using our POS/Cash system, promptly and responsibly, ensuring an outstanding customer experience
• Ask for donations as part of our Spirit of Sustainability campaign
• Participate in the Customer Experience and Postal Code Survey campaigns
• Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all
• Lift cases of various sizes and weights (up to 40 lbs./18 kg) repeatedly while standing for long periods of time

Who we're looking for

We are seeking passionate individuals who want to deliver exceptional customer experiences in our retail stores across Ontario during the holiday season. Through paid online training, you will build your customer service skills and discover the world of wine, beer, cider and spirits.

• Comfortable supporting customers and working effectively with teammates
• You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit)
• You must be at least 18 years old
• Bilingualism (English and French) is a bonus

The team

The LCBO fosters an environment of inclusion and belonging, ensuring everyone feels valued, respected, and heard. As an equal opportunity employer, we are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act.

Benefits

• Online learning to support your interests and growth
• Future employment opportunities for eligible employees
• Employee and Family and Assistance Program
• Discounted services, products and tickets to sporting and entertainment events (WorkPerks)
• You'll feel good knowing your work is helping make a difference in communities across Ontario