Customer Service Representative - LCBO, Vermilion Bay

About the role

Do you make an impact on the people you meet? Bring your charismatic personality and love for engaging with people to the LCBO team in Vermilion Bay. Your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and spirits.

Key duties

As a Customer Service Representative, your role will include the following responsibilities:

• Customer engagement, sharing product knowledge and providing a best in class customer experience, whether operating our computerized cash registers or on the store floor
• Great interpersonal skills, with the ability to interact and create positive experiences with customers, co-workers, wholesale and trade representatives
• Assisting with receiving of inventory, unloading trucks, handling product, stock replenishment and maintaining Customer Ready Standards
• Job rotational duties occasionally include repetitive lifting of cases in varying weights and sizes, weighing up to 40lbs/18kgs, standing continuously, and processing customer transactions all while leaving a phenomenal lasting impression

Qualifications

To be successful in this position, you meet the following criteria:

• You enjoy working with the public and you recognize exceptional customer service when you see it, and know how to deliver it yourself, everyday with every customer
• You must be eligible to work in Canada, and be a minimum of 18 years of age
• You agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO