Customer Service Representative - LCBO, Mississauga

Role overview

The LCBO has an immediate need to hire great people with an engaging personality who are passionate about delivering an extraordinary customer experience. As an LCBO customer service representative working at the Mississauga GTA Service Centre between November 16 and December 31, your outgoing personality and excellent service will build a lasting impression that customers take with them alongside their purchases. This is a unionized opportunity within the province of Ontario where you can inspire others, reach your full potential, and share product knowledge.

Key duties

• Load and unload cases of beer, wine, spirits and cider that weigh between 25 lbs (18 kg) and 50 lbs (27 kg)
• Pick and pack single bottles and full cases
• Order assembly, palletize cases and ship products
• Wear Canadian Safety Association (CSA) approved safety footwear as required
• Gain knowledge of operations in automated warehouse environment. Previous machinery experience (Forklift, Pallet jack) is preferred, but not mandatory
• Perform repetitive heavy lifting using safe lifting techniques
• Strong customer service, communication, and interpersonal skills for effective teamwork
• Basic knowledge of the Occupational Health and Safety Act
• Maintaining facility cleanliness

What you'll bring

• Phenomenal interpersonal and engagement skills
• Must be eligible to work in Canada (valid SIN, Student or Work Permit)
• Minimum of 18 years of age
• Bilingualism (English and French) is a bonus
• You agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO
• You are available to work during our peak business periods (evenings, weekends and holidays)
• You are available to work a variety of different shifts from Monday to Sunday with hours varying from Day Shift (8:00am - 4:00pm) and Afternoon Shift (4:30pm – 12:30am)
• Holiday Availability including Boxing Day (December 26) and New Year’s Eve (December 31)