Customer Service Representative - LCBO, Sioux Lookout

Role overview

Do you make an impact on the people you meet? Do you have a charismatic personality, and love engaging with people, both customers and colleagues? If this sounds familiar, then we would love to have you on our team. A team where your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and spirits.

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization.

What you'll do

As a Customer Service Representative handling customer service jobs 0087 - Sioux Lookout, your daily responsibilities will include:

• Customer engagement, sharing product knowledge and providing a best in class customer experience, whether operating our computerized cash registers or on the store floor
• Great interpersonal skills, with the ability to interact and create positive experiences with customers, co-workers, wholesale and trade representatives
• Assisting with receiving of inventory, unloading trucks, handling product, stock replenishment and maintaining Customer Ready Standards
• Job rotational duties occasionally include repetitive lifting of cases in varying weights and sizes, weighing up to 40lbs/18kgs, standing continuously, and processing customer transactions all while leaving a phenomenal lasting impression

Hours available to casual employees will depend on the operational requirements for each store and are scheduled in accordance with the Collective Agreement based on an employee's seniority and availability. Representatives are usually assigned to work during peak periods like evenings and weekends, or whenever extra help is required. You must be available for work during peak business periods such as Christmas and tourist periods.

Qualifications

To qualify for these LCBO careers and jobs in 0087 - Sioux Lookout, candidates should meet the following requirements:

• You enjoy working with the public and you recognize exceptional customer service when you see it, and know how to deliver it yourself, everyday with every customer
• You must be eligible to work in Canada, and be a minimum of 18 years of age
• You agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO, unless you have a satisfactory criminal record check issued within the past six months of your first day of employment

Additional employment details note that employees will wear a light grey shirt, black pants, and black shoes for the duration of their shift. This job is part of a union, requiring payment of union dues which is currently 1.575% of your gross earnings.