Grocery Utility Clerk at Calgary Co-op, Cochrane

About the role

Calgary Co-op invites applications for the vital position of Grocery Utility Clerk in Cochrane, Alberta. This is an exceptional opportunity to join a co-operative that deeply values a sense of pride and ownership in work, fostering mutual respect among team members and demonstrating genuine care towards the community it serves. As a Grocery Utility Clerk, you will play a crucial role in ensuring an outstanding customer experience within our busy grocery department. Our organisation is committed to creating strong, collaborative environments where every employee feels supported and valued, reflecting our commitment to the Calgary region and beyond. This position is fundamental to maintaining efficient operations while upholding our high standards of customer service.

Details

The primary responsibilities of this Grocery Utility Clerk role involve providing exceptional customer service and maintaining positive customer relations through the professional handling of inquiries, comments, requests, and any complaints. This dedicated individual will effectively contribute to a diverse team environment in a proficient and friendly manner. Key duties are comprehensive, including but not limited to, efficiently stocking shelves, constructing appealing displays, and ensuring all products are faced correctly and neatly organised. The Grocery Utility Clerk is also responsible for maintaining optimal stock levels and display presentation across all areas, including dairy, freezer, and general grocery sections, as well as the warehouse. Furthermore, this role entails careful merchandise handling to ensure quality and minimise damages, along with providing substitutions and maintaining price integrity, including processing price changes accurately. General cleanup duties are also part of the role, such as promptly cleaning spills and display fixtures, and keeping the sales floor and back stock area free from cardboard and debris, including the proper disposal of garbage. Adherence to established Occupational Health & Safety, Food Safety, and Environmental regulations and policies is paramount to ensure the health and safety of all staff and customers. Additionally, the Grocery Utility Clerk is responsible for the proper care, use, and maintenance of equipment and tools, reporting any repair requirements to management. This position also includes all aspects of ordering merchandise and supplies, receiving processes such as reviewing and verifying invoices, handling returns, transfers, and claims, and ensuring proper product storage. Assisting in organising and conducting inventory counts is also a responsibility, along with assuming additional related duties as required, including supporting other departments and training new team members.

Calgary Co-op has been a proud pillar of the community since 1956, dedicated to connecting consumers with local producers and offering farm-to-table foods. Headquartered in Calgary and owned by over 456,000 members, we stand as one of North America's largest retail co-operatives, operating numerous food centres, pharmacies, gas stations, and other retail outlets across Calgary, Airdrie, Cochrane, and other communities. Our commitment to sourcing locally whenever possible from Calgary, Alberta, and Western Canada underscores our dedication to regional economic support. We are recognised for our commitment to sustainability and for fostering a workplace where employees are truly cared for, earning accolades such as the Canadian Grocer’s 2024 Impact Awards. Employees at Calgary Co-op enjoy excellent opportunities for professional development and increasing levels of responsibility within our expansive organisation. We offer competitive wages, extended health benefits for both full-time and part-time staff, paid vacations, a generous 5% employee discount (cashback) on all purchases, a robust recognition program, engaging social committee events, and a comprehensive employee and family assistance plan. Extensive training and development programs are also available, ensuring our team members have the resources to thrive and grow within our supportive structure. We thank all applicants for their interest in this Grocery Utility Clerk role and appreciate their understanding that only those selected for an interview will be contacted.