Deli Utility Clerk at Calgary Co-op, Airdrie

AI Summary

Calgary Co-op is seeking a Deli Utility Clerk in Airdrie, AB. This role is responsible for providing excellent customer care, maintaining deli displays, and ensuring a clean department. Key duties include stocking, cleaning, and assisting with inventory. Candidates need Grade 9 education and previous retail experience.

About the Opportunity at Calgary Co-op

This is a fantastic opportunity to join Calgary Co-op, an organization that fosters a culture of pride and ownership among its employees. We demonstrate mutual respect for our team and members, showing genuine care towards the community we serve. At Calgary Co-op, we prioritize our employees, creating strong teams within collaborative environments. As a Deli Utility Clerk, you will be responsible for ensuring exceptional customer service and maintaining an efficient, safe operation, all while adhering to Company policies and standards. This role is crucial in upholding the high standards of quality and presentation that our customers expect from our deli department. Your contribution will directly impact the positive experience of our valued customers and the overall success of our Airdrie location.

Key Responsibilities and Daily Operations

The Deli Utility Clerk plays a vital role in the daily operations of the deli, with a strong focus on customer care and operational excellence. You will be responsible for providing positive customer relations by expertly handling questions, comments, requests, and complaints, working proficiently and friendly within a diverse team environment. Core duties include all aspects of the deli utility function, such as efficiently stocking and facing displays to maintain presentation and optimal stock levels. You will handle merchandise with care, minimizing damages and ensuring price integrity, including accurate price changes and providing substitutions when necessary. General clean-up duties, like addressing spills and cleaning display fixtures, are essential to maintain a neat and organized department. Furthermore, you are responsible for keeping the sales floor and back stock area free of cardboard and debris, including proper garbage disposal. Adherence to Occupational Health & Safety, Food Safety, and Environmental regulations is paramount to ensure the health and safety of all staff and customers. The role also involves the proper care, use, and maintenance of equipment, reporting any repair requirements. You will be responsible for ordering and receiving merchandise and supplies, including reviewing invoices, processing returns, transfers, and claims, and ensuring proper product storage. Assisting in organizing and conducting inventory is another key task. In locations with liquor licenses, strict adherence to Alberta Gaming and Liquor Commission rules is required. You may also prepare deli platters and trays, operate roasters, and handle cash procedures if the location has a deli till. In locations with a Bistro, assistance with customer service or food preparation may be required. Candidates should have Grade 9 education or an acceptable combination of education and experience, along with previous retail or related experience. Deli product knowledge and experience will be considered a significant asset.

Why Join the Calgary Co-op Community?

Calgary Co-op has proudly served the community since 1956, growing into one of North America’s largest retail co-operatives, owned by over 456,000 members. With 3,530 employees, we operate numerous food centres, pharmacies, gas stations, car washes, and specialty stores across Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore. Our commitment to sourcing locally whenever possible from Calgary, Alberta, and Western Canada, helps connect consumers with local producers. We are recognized for our dedication to sustainability and supporting our employees, earning accolades like the Canadian Grocer’s 2024 Impact Awards. Joining Calgary Co-op offers excellent opportunities for increasing levels of responsibility, personal growth, and challenge. We provide competitive wages, extended health benefits for both full-time and part-time employees, paid vacations, a 5% employee discount (cashback) on all purchases, a recognition program, social committee events, and an employee & family assistance plan. Numerous training and development programs are also available to support your career journey within our vibrant community.