Accounts Receivable Credit Clerk - Calgary Co-op, Calgary

What you'll do

As an Accounts Receivable Credit Clerk at Calgary Co-op, you will play a crucial role in managing the financial health of the co-operative by performing essential clerical accounting duties. This position focuses on accounts receivable and credit management, ensuring all procedures are followed accurately and within established timelines. You will engage regularly with both internal teams and external customers, contributing to a collaborative and efficient accounting department.

• Daily verification of cash & receipts balancing from centres, including audit of information with follow up and support as required.
• Daily keying of A/R envelops, including coding and sorting invoices and balancing credit and debit cards.
• Preparation of A/R adjustments and journal entries.
• Reconciliation of 3rd party pharmacy and regular customer accounts, including required analysis and follow up.
• Recording daily receipts in Accounts Receivable.
• Balancing daily and weekly receivables and reconciling to the general ledger.
• Correspondence with members on outstanding accounts and making collection calls as necessary.
• Recording returned cheques, balancing and verifying store payment data, balancing weekly to general ledger.
• Identification of fraud or stolen cheques and correspondence with the Asset Protection Department and centres.
• Preparation and distribution of monthly accounts receivable statements.
• Completion of assigned general ledger reconciliations, including required analysis and follow up.
• Completion of daily reconciliation of debit and credit card data from Moneris, following up on discrepancies and charge backs as required.
• Recording and reconciling all transactions related to 3rd party fleet credit cards, following up as required regarding discrepancies.
• Communication with centres, members, and collection agencies as required on outstanding items, questions, problems and procedures.
• Maintaining, updating and distributing authorized charge listing to all centres.
• Assisting with patronage return calls from members for 4 weeks following the distribution of patronage return cheques and statements.
• Providing customer service to company standards and maintaining positive customer relations through proper handling of internal and external customer and contact inquiries, comments and complaints: this also includes demonstrating excellent verbal and written communication skills in all interactions.
• Effectively working in a diverse team environment in a proficient and friendly manner displaying a positive attitude and the ability to meet new situations and challenges.
• Performing duties in an organized manner with accuracy and attention to detail maintaining confidentiality of information at all times.
• Performing duties following established Occupational Health and Safety policies, standards and regulations to ensure the safety and well being of all staff and customers.
• Performing general clean up and ensuring proper care and use of equipment.
• Assuming additional related responsibilities in the accounting department as required, including instructing new or inexperienced employees in job function.
• Performs the duties of other clerks, including the Junior Clerks in the accounting department as required.

Requirements

To succeed in this Accounts Receivable Credit Clerk role, candidates must meet specific essential qualifications that demonstrate a foundational understanding of accounting principles and practical experience. Calgary Co-op values both formal education and relevant work experience.

• Graduation from High School according to provincial standards or GED.
• Six months accounting experience.
• Proficient Excel and basic Word skills.
• Successful completion of the following 2 post-secondary courses as recognized by the Certified General Accountant (CGA) professional program or an accredited Canadian Post-Secondary educational institution:
• Introductory Accounting - CGA Financial Accounting Fundamentals or equivalent
• Intermediate Accounting 1 - CGA Financial Accounting: Assets or equivalent
• The equivalent combination of education and experience will be considered to meet the above qualifications.

Desirable qualifications that would further enhance your application include:

• Accounts Receivable experience.
• Cash & Receipts system experience.
• Experience with Oracle accounting system.
• Knowledge of policies and procedures relative to the position.
• Previous experience in dealing with credit and collection.
• Successful completion of 6 or more post-secondary courses credited towards the Chartered Professional Accountants (CPA) professional program or an accredited Canadian Post Secondary educational institution credited towards a certificate, diploma or degree in Accounting or Business Administration.

About the company

Calgary Co-op has been a cornerstone of the Calgary community since 1956, built on a foundation of local support and member ownership. As one of North America’s largest retail co-operatives, it proudly serves over 456,000 members with a diverse range of services. Headquartered in Calgary, the organization operates numerous food centres, pharmacies, gas stations, car washes, home health care centres, and various retail stores across Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore.

With a strong commitment to local sourcing, Calgary Co-op connects consumers with producers from Calgary, Alberta, and Western Canada, reinforcing its dedication to community support and sustainability. The company's focus on quality and its positive impact on the community have earned it recognition, including the Canadian Grocer’s 2024 Impact Awards for sustainability and employee support. Joining Calgary Co-op means becoming part of a team that values mutual respect, community care, and a sense of pride and ownership in work.

What's on offer

Calgary Co-op is dedicated to fostering a supportive and rewarding work environment for its employees. This role offers excellent opportunities for professional development, personal growth, and increasing levels of responsibility within the organization. The co-operative provides a comprehensive benefits package designed to support the well-being and financial security of its team members.

• Competitive wages.
• Extended health benefits for full-time employees.
• Paid vacations.
• 5% employee discount (cashback) on all purchases.
• A recognition program.
• Social committee events.
• Employee & family assistance plan.
• Numerous training and development programs.