Produce Manager at Calgary Co-op, Calgary

AI Summary

Calgary Co-op is seeking a Produce Manager in Calgary, Alberta. This role involves overseeing the overall operations of the Produce department, focusing on customer service, program execution, and financial results. Candidates should have a Grade 12 education and at least two years of Calgary Co-op supervisory experience or three years of general retail supervisory experience.

About the Opportunity

As a Produce Manager at Calgary Co-op, you will be instrumental in leading the overall operations of the Produce department, ensuring exceptional customer service and profitability. This dynamic role involves reporting to the Centre Manager and encompasses a wide range of responsibilities, including scheduling, budgeting, and achieving financial results. You will manage the department in strict accordance with company policies, procedures, and merchandising standards, upholding the high expectations of our co-operative. A key aspect of this position is to provide leadership and direction, fostering a strong team environment within the centre. You will also be responsible for developing and administering action plans to meet business plan objectives and provide valuable feedback to senior management for continuous operational improvement. The successful candidate will be partnered with an experienced Produce Manager who will provide practical training and leadership skills, guiding them through a comprehensive Management Development program. This program will cover various facets of the produce commodity, from financial reporting to effective situation handling, ensuring a thorough understanding of overall management, image, standards, and adherence to company programs and procedures.

Key Responsibilities and Leadership

This Produce Manager role demands strong leadership in achieving financial results and meeting store budget objectives across sales, margins, expenses, and inventory turns, aligning with the overall business plan. You will provide leadership and uphold confidentiality in critical areas such as employee relations, performance management, and union contract compliance, ensuring adherence to all company policies and procedures. A significant part of your contribution will involve coaching, mentoring, and developing team members, overseeing their onboarding, and identifying career development opportunities. Furthermore, the Produce Manager will coordinate yearly performance work plans and assist with year-end performance reviews. You will also provide leadership in Occupational Health and Safety (OH&S), actively participating in activities, ensuring employee compliance with OH&S policies and legislation, and taking corrective action for unsafe situations. Maintaining high customer service standards, tracking feedback, and promptly resolving complaints are also crucial aspects of this position within our Calgary operations.