Customer Service Representative - LCBO, Temagami

AI Summary

This fixed-term Customer Service Representative role at LCBO in Temagami, Ontario, focuses on delivering engaging customer experience and supporting store operations. Key duties include cash register service, product replenishment, and maintaining a clean, safe store environment. Candidates must be at least 18, legally eligible to work in Canada, and available for weekend and long weekend shifts. This is an excellent opportunity for those seeking LCBO jobs in Temagami for Summer 2026.

About the Role at LCBO Temagami

As a Customer Service Representative at the LCBO in Temagami, you will be a vital part of the store team, ensuring every customer enjoys a positive and memorable shopping experience. This role involves serving customers efficiently and courteously using the cash register system, as well as actively participating in the LCBO's Spirit of Sustainability Campaign by asking for donations. You will also contribute to gathering valuable feedback through customer experience and postal code surveys. A significant part of your day will involve maintaining the store's appearance and functionality; this includes receiving and replenishing products on shelves, ensuring items are faced up, and diligently keeping the store clean, organized, and safe for all customers and staff. Physical tasks are integral to this position, requiring you to lift cases of various sizes and weights, up to 40 lbs (18 kg), repeatedly while standing for extended periods. Paid training will be provided to ensure you gain comprehensive knowledge of store operations, customer service best practices, and product details across wine, beer, ciders, and spirits, allowing you to become a go-to expert for our valued customers. Additional work may be available during the week based on store needs, complementing the required weekend shifts.

Key Requirements and Availability

To thrive in this role, you must be comfortable interacting with both teammates and customers, demonstrating a friendly and helpful demeanour. Legal eligibility to work in Canada is a fundamental requirement, necessitating a valid SIN, Student, or Work Permit. Applicants must also be at least 18 years old. While not mandatory, bilingualism in English and French is considered a valuable asset. A crucial aspect of the hiring process involves agreeing to complete a Criminal Background Check at your own expense before commencing employment with the LCBO. This fixed-term position requires specific availability from May 4, 2026, to September 7, 2026, covering the busy summer season. You must be available to work Friday evenings (5:00 PM – Close) and be fully available all day on both Saturday and Sunday for shifts ranging from four to eight hours. Furthermore, availability is mandatory for all long weekends, including Victoria Day, Canada Day, Civic Holiday, and Labour Day weekend, as these are peak times for our customers. Extra shifts may become available on short notice, offering additional opportunities to gain experience and contribute to the store's success. Schedules are typically posted two weeks in advance, allowing for some planning. This role is ideal for individuals seeking customer service jobs in Temagami who are ready to commit to a dynamic retail environment.