Customer Service Rep (Casual) - LCBO, Moosonee

AI Summary

This is a Casual Customer Service Representative role with the LCBO in Moosonee, Ontario. Key duties involve engaging customers, sharing product knowledge, operating cash registers, and assisting with store inventory. Top requirements include a passion for delivering exceptional customer service, being at least 18 years of age, and eligibility to work in Canada.

About the LCBO Moosonee Opportunity

The LCBO in Moosonee, Ontario, is seeking charismatic individuals to join their team as Casual Customer Service Representatives. In this vital store role, you will be the face of the LCBO, making a positive impression on every customer. Your responsibilities will include providing a best-in-class customer experience, sharing valuable product information about wine, beer, and spirits, and efficiently operating computerized cash registers. Beyond direct customer engagement, this position also involves crucial store operations such as assisting with inventory receiving, unloading trucks, handling product, and ensuring the store maintains its Customer Ready Standards. This role requires the ability to perform job rotational duties, including repetitive lifting of cases weighing up to 40lbs/18kgs and continuous standing, all while processing customer transactions. As a casual employee, your hours will depend on the operational requirements of the Moosonee store and are scheduled in accordance with the Collective Agreement, often during peak business periods like evenings, weekends, and holidays.

Your Contribution, Workplace Benefits, and Application Process

The LCBO is looking for individuals who naturally enjoy working with the public and possess great interpersonal skills to create positive experiences with customers, co-workers, and trade representatives. To be eligible for this opportunity, you must be a minimum of 18 years of age and legally eligible to work in Canada. A satisfactory criminal background check, at your own expense, is a prerequisite for commencing work. This position is part of a union, requiring payment of union dues, which is currently 1.35% of your gross earnings. Joining the LCBO means becoming part of an organization that values your contributions and offers a comprehensive suite of benefits, including access to an Employee & Family Assistance Program, a Defined Benefit Pension, and discounts on products and services via Workperks. The LCBO is committed to providing a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is a top priority, supporting Ontario businesses and communities. Your personal information is collected under the authority of the Liquor Control Board of Ontario Act, 2019, and in compliance with the Freedom of Information and Protection of Privacy Act for the purpose of processing your job application. For more information regarding the LCBO’s collection and use of personal information, please refer to the LCBO Customer Privacy Notice.