Customer Service Representative - LCBO, London

About the role

If you make an impact on the people you meet and have a charismatic personality, LCBO has an opportunity for you in London. This casual customer service role allows your outgoing personality and communication skills to make a positive impression that customers take with them alongside their purchases of wine, beer, and spirits.

Responsibilities

• Customer engagement, sharing product knowledge and providing a best in class customer experience, whether operating our computerized cash registers or on the store floor
• Great interpersonal skills, with the ability to interact and create positive experiences with customers, co-workers, wholesale and trade representatives
• Assisting with receiving of inventory, unloading trucks, handling product, stock replenishment and maintaining Customer Ready Standards
• Job rotational duties occasionally include repetitive lifting of cases in varying weights and sizes, weighing up to 40lbs/18kgs, standing continuously, and processing customer transactions all while leaving a phenomenal lasting impression

Qualifications

• You enjoy working with the public and you recognize exceptional customer service when you see it, and know how to deliver it yourself, everyday with every customer
• You must be eligible to work in Canada, and be a minimum of 18 years of age
• You agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO