Business Analyst - City of Saskatoon, Saskatoon

AI Summary

The City of Saskatoon is seeking a Business Analyst for a temporary full-time position in Saskatoon, SK. This role involves analyzing and devising complex business process requirements for IT-related systems critical to organizational functions.

Key duties include generating reports with recommended improvements and collaborating with internal and external business partners. Top requirements include a degree in Computer Science, Information Systems, Business Administration or a related discipline, coupled with seven to nine years of experience in information services, specifically in business analysis and process design.

About the Opportunity

This temporary full-time Business Analyst position, available for up to 24 months, is integral to the City of Saskatoon's Strategy and Transformation division. The successful candidate will be responsible for a comprehensive analysis of information needs, operational, and functional requirements, translating these into various business analysis deliverables such as process mapping, detailed business requirements documentation, use cases, and interface designs. A core aspect of this role involves proactively communicating and collaborating with both external and internal business partners to enhance the citizen experience and achieve greater efficiencies in service delivery. The ability to apply standard methodologies and leverage extensive business experience, particularly within a municipal context, is crucial for managing requirements throughout the entire project lifecycle. This role demands a keen eye for detail and a strategic approach to improving existing processes and implementing new solutions.

Key Responsibilities and Impact

As a Business Analyst, you will develop precise specifications according to standard templates, catering to a diverse group of business stakeholders and the technical team. Your expertise will be vital in identifying business requirements through various elicitation techniques, including interviews, document analysis, requirements workshops, observation, and interface analysis. You will serve as the essential conduit between the customer community, encompassing internal and external business partners, and the software development team, ensuring a streamlined flow of requirements. Collaboration is key, as you will participate with the Business Relationship Manager, Project Manager, Systems Analyst, and business owners in the planning and execution of system and user acceptance testing. Furthermore, this position involves researching, compiling, and synthesizing information regarding modern business analysis and process design/redesign methods, staying current on emerging technologies and analysis techniques. Your ability to share this information with the Enterprise Architect and other Business Analysts, while advising business partners, will contribute significantly to the City's ongoing transformation initiatives. There is also the potential to lead small projects, providing guidance to other IT resources and fostering collaboration across divisions.

Qualifications and Expertise

Candidates for this Business Analyst role should possess a degree in Computer Science, Information Systems, Business Administration, or a related discipline. A college diploma with commensurate experience in similar areas of study may also be considered. A minimum of seven to nine years of experience in information services is required, specifically including extensive experience in business analysis, process design, and defining strategic business and IT requirements for the successful delivery of IT initiatives. Possession of the Certified Business Analysis Professional (CBAP) certification is highly preferred, demonstrating a commitment to professional methodologies. Thorough knowledge of business analysis methodologies, including best practices related to application development and quality assurance within a Municipal environment, is essential. The role also demands a strong understanding of application development lifecycles, application quality assurance, and supporting practices. The ability to prepare and present specialized reports and presentations, coupled with strong written and verbal communication skills, is paramount. Demonstrated ability to document business analysis deliverables accurately and to a professional standard, along with the ability to work both independently and collaboratively in a team environment, are critical for success. Effective interpersonal skills and project management skills, including the ability to establish and maintain effective working relationships with the public, staff, and representatives of other agencies, are also required. A current Criminal Record Check (CRC) will be required upon an offer of employment.