Account Manager, Strategic Sales - Arc'teryx, North Vancouver

AI Summary

This temporary Account Manager, Strategic Sales role at Arc'teryx in North Vancouver, BC, focuses on driving brand awareness and sales growth.

The position involves developing and managing new and existing business opportunities with brand-aligned partners in the professional market.

Key duties include fostering enduring relationships with strategic accounts and providing market insights.

Top requirements include a bachelor's degree and at least three years of solution-based sales experience.

The Opportunity in Strategic Sales at Arc'teryx

As an Account Manager, Strategic Sales, you will play a pivotal role in expanding the Arc'teryx brand presence and increasing sales through dedicated engagement with strategic partners. This temporary position, extending until September 2027, is based out of the North Vancouver corporate office, offering flexibility for a hybrid work schedule or a fully remote setup within Canada. You will be instrumental in cultivating long-term, scalable partnerships, leveraging Arc'teryx's sales tools and commercial ecosystem to build mutual trust and drive significant growth. Your deep understanding of our products and the professional sector will enable you to identify and develop opportunities for brand collaboration and community engagement with key accounts.

The PRO team, a highly versatile sales and service unit within Arc'teryx's Wholesale, North America Commercial Department, is where you will thrive. This team embodies the Arc'teryx brand intention by fostering authentic relationships with professional end-users who share our core values. We provide purpose-built solutions for strategic partners and professional end users who depend on our high-performance products. Collaboration and mutual support are highly valued within this team, ensuring exceptional outcomes for all our partners and accounts.

Core Responsibilities and Impact

In this strategic role, you will act as the primary point of contact and relationship owner for PRO Strategic accounts. Your responsibilities will include understanding the unique needs of these accounts, identifying opportunities for market growth, and helping them establish a strong community presence while ensuring brand alignment across their organizations. You will proactively respond to both in-season and pre-season opportunities, building deep relationships and delivering excellent account support to strategic end-user organizations that align with Arc'teryx's objectives and brand values.

A crucial aspect of this position involves providing regular, insightful market-level analysis on the current and future financial performance of your designated territory for strategic accounts. You will develop in-depth, long-range regional and account plans, including forecast models for partners, all based on the PRO strategy, Arc'teryx brand values, and established guidelines to foster enduring partnerships. These comprehensive plans will encompass marketing initiatives at the account level, community engagement efforts, and strategic investment strategies. Furthermore, you will collaborate with PRO leadership to implement dealer packages, selling tools, and best practices that ensure consistency across all sales opportunities. Sharing account feedback with relevant stakeholders and identifying pro market trends will also be key to influencing the long-term product line plan for Arc'teryx.

Ideal Candidate Profile and Compensation

We are seeking an individual with a bachelor’s degree and at least three years of solution-based sales experience in a related field. The successful candidate will demonstrate an exceptional ability to understand customer problems and deliver outstanding outcomes and business results. Excellent interpersonal and presentation skills are essential for connecting, influencing, and communicating effectively with all stakeholders. Proficiency in MS Office, ERP systems like SAP, and CRM software such as Salesforce is required. This role involves international travel, up to 15% of designated work hours, to support the team at tradeshows, conferences, and events as directed by the Manager, Strategic Accounts & Wholesale.

The ideal Account Manager will be confident in managing multiple priorities with specific deadlines, curious and proactive in identifying issues, and highly adaptable when faced with ambiguity. A balance of autonomy and collaboration, along with a passion for continuous improvement and an unwavering commitment to doing what is right, are key attributes. Your passion for your work should be paralleled by a love for outdoor activities, reflecting the Arc'teryx ethos. The salary range for this role is CAD$71,000 to CAD$93,000, with comprehensive benefits including extended health, dental, vision coverage, RRSP matching, and opportunities for professional development and employee discounts on Arc'teryx gear.