Strategic Initiatives Officer - University of Alberta, Edmonton

Key Duties of the Strategic Initiatives Officer

As a Strategic Initiatives Officer at the University of Alberta, you will play a pivotal role in advancing the goals of Campus Services. Reporting to the Director, Business Continuous Improvements, you will lead and support departmental consultation, projects, research, and trend analysis across various Campus Services units. This position is integral to the success of strategic planning initiatives and other key projects, working collaboratively with internal and external stakeholders across the university campus.

• Lead, facilitate, and document projects that align with the vision of Campus Services.
• Identify projects to achieve this vision.
• Lead project teams through all phases of the project lifecycle, including requirements gathering, analysis, design, development, testing, training, change management and implementation.
• Create Organizational Change Management Plans for projects / initiatives.
• Conduct Business Analysis and create documentation on systems, processes, and workflows.
• Create and implement precise management plans for every project, with attention to transparent communication at all levels.
• Facilitate stakeholder workshops and focus groups.
• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.
• Serve as thought leader for technical business processes.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
• Apply deep understanding of user experience/user interface principles and operational/institutional needs to guide the development of solutions, processes or systems to help maximize usability and adoption.

Requirements for Success

To excel in this administration role at the University of Alberta, candidates should possess a strong foundation in business administration and proven experience in leading complex projects and initiatives. Your ability to navigate a higher education environment and drive continuous improvements will be key.

• Bachelor’s Degree in business administration or management or equivalent experience.
• Strong interpersonal and communication skills.
• Strong problem identification and resolution abilities.
• Demonstrated ability of leading and managing medium to large scale projects in large / complex environments.
• Experience leading business operations process and technology change within a complex environment.
• Experience in Business Analysis, process / continuous improvement, and solution implementations.
• Proven experience of navigating operations in a higher education / public environment.
• Knowledge and experience of customer service standards and procedures.

The Team and University Community

You will be joining the Campus Operations & Services team, which provides essential services and works to operate, maintain, and renew infrastructure across the University of Alberta's campuses. The University of Alberta is a vibrant community of over 14,000 faculty and staff and more than 40,000 students, dedicated to knowledge seeking and making a meaningful influence. Your work will contribute to a diverse cross-section of people, from students and community members to renowned researchers, making discoveries and generating solutions that benefit the world. The University of Alberta acknowledges its location on Treaty 6 territory, respecting the rich histories and cultures of all First Peoples of Canada.

Perks and Benefits

This Strategic Initiatives Officer position at the University of Alberta offers a competitive annual salary range of $74,012 to $123,271. Employees also receive a comprehensive benefits package, with terms and conditions governed by Schedule G of the collective agreement between the University and the Association of Academic Staff of the University of Alberta.