Senior SAP Development Supervisor - City of Toronto, Toronto

Position Summary

The City of Toronto is seeking a Senior Systems Integrator Technology Services, also known as an SAP Development Supervisor, to provide critical technical leadership, architectural guidance, and operational oversight for the City’s extensive SAP development ecosystem. Reporting to the Senior Enterprise Solutions Technical Lead, SAP Development, Integration and Quality Assurance, this role is central to the modernization and stability of the City's enterprise application systems. You will lead a dedicated team responsible for development across SAP ECC, including ESS/MSS, SAP S/4HANA, and SAP Integration Suite. This position also provides essential technical leadership for designing and developing integrations with SAP cloud solutions such as Ariba and SuccessFactors, as well as other vital enterprise systems, all in alignment with the City’s broader technology, application, and integration strategies.

As a subject matter expert and strategic advisor, you will support both the operational stability and continuous modernization of the City’s SAP landscape. This includes evaluating solution options, developing technology roadmaps, interpreting emerging technology and vendor trends, and advising senior leaders, business partners, and technology stakeholders on the effective use of enterprise application systems. The role ensures that SAP development practices adhere to clean core principles, SAP’s future-ready development direction, corporate architecture, security requirements, and industry best practices. This is a key opportunity to contribute to significant City of Toronto careers.

Qualifications

To excel in this Senior SAP Development Supervisor role, candidates should possess a strong blend of education and hands-on experience in SAP technology and development. The City of Toronto is looking for individuals with proven technical leadership and problem-solving skills to manage complex systems and guide a team.

• Post-secondary education in Computer Science, Information Technology, Software Engineering, or an equivalent combination of education and experience.
• Extensive experience designing, developing, implementing and supporting SAP ECC and SAP S/4HANA solutions in project and operational environments, utilizing ABAP Objects, ABAP 7.4/7.5 syntax, and the code-to-data paradigm using CDS Views and AMDP) covering the full RICEFW spectrum.
• Considerable experience developing SAP Fiori/UI5 applications using SAP Business Application Studio, including version control and lifecycle management.
• Considerable experience with ECC/S4HANA integration, including NetWeaver Gateway (SEGW), Rest/OData APIs, SOAP Web Services, IDocs, Restful ABAP Programming Model (RAP) and working with middleware. Experience working with SAP APIs and integration assets using the SAP API Business Hub is considered an asset.
• Experience mentoring, coaching, and upskilling developers in RICEFW development, SAP tools, and modern development environments including Business Application Studio, Eclipse ADT, and GitLab.
• Experience developing procedures and processes for project and sustainment, including knowledge of DevOps practices and tools supporting lifecycle management.
• Experience creating reports using Embedded Analytics and/or SAP Analytics Cloud.
• Experience with SAP Adobe Forms and other enterprise form technologies and SAP Workflow design, configuration, and troubleshooting.
• Experience performing and managing the full SDLC for development deliverables, including comprehensive documentation and structured knowledge-transfer activities.
• Experience coordinating technology projects and operational initiatives, including developing and tracking work plans, timelines, deliverables, risks, issues and stakeholder actions, is considered an asset.
• Strong problem-solving and analytical skills, with demonstrated experience leading delivery teams and engaging diverse technical and business stakeholders.
• Ability to provide strategic technology leadership, including evaluating emerging SAP trends, interpreting vendor direction, and developing enterprise technology roadmaps.

Key Duties

The Senior Systems Integrator Technology Services (SAP Development Supervisor) plays a pivotal role in leading technical teams and ensuring the robust operation and continuous evolution of the City's SAP systems. This position encompasses a wide range of responsibilities, from people leadership and strategic advisory to hands-on SAP application development and integration.

• Supervises, motivates, and trains assigned staff, ensuring effective teamwork, high-quality work, organizational performance, and continuous learning.
• Oversees day-to-day operations, including scheduling, assigning, and reviewing work.
• Authorizes and coordinates vacation and overtime requests.
• Monitors and evaluates staff performance, approves salary increments, hears grievances, and recommends disciplinary action when required.
• Fosters continuous learning through mentoring, coaching, and knowledge-sharing.
• Defines SAP competency frameworks to ensure developers maintain skills aligned with evolving SAP technologies such as RAP, ABAP Cloud, BTP, AI, and automation.
• Establishes structured onboarding programs for new SAP team members and consultants to ensure consistent development, configuration, and documentation practices.
• Leads vendor, contractor, and partner oversight, ensuring external resources meet City standards, follow clean core principles, and deliver high-quality outcomes.
• Provides subject matter expertise on emerging technology trends and Enterprise Application Systems roadmaps, including recommendations on the acquisition, integration, and effective use of technology.
• Assesses and recommends scalable solutions that meet client and business requirements, including determining requirements, conducting research and evaluations, and obtaining approvals and signoffs.
• Provides technical leadership and advisory services to City divisions, Agencies, Boards, and Commissions.
• Evaluates emerging SAP technologies, including SAP BTP, SAP Build, AI capabilities, and automation opportunities, to support digital transformation.
• Ensures the integrity and security of confidential City data, records, and sensitive information in accordance with corporate policy and SAP standards.
• Defines governance, including code review standards, documentation requirements, and quality assurance processes for SAP development and configuration.
• Defines and governs the SAP extensibility strategy, including in-app, key-user, and side-by-side extensibility aligned with clean core and SAP’s cloud-first roadmap.
• Participates in internal and external audits and ensures compliance with City policies and audit requirements.
• Develops operational metrics, service standards, and performance indicators.
• Plans and develops short- and long-term work packages.
• Prepares work estimates, project plans, status reports, and implementation strategies for sponsors, managers, and senior leadership.
• Plans and coordinates releases, upgrades, deployments, and production implementations.
• Leads IT initiatives through the full Systems Development Life Cycle, including initiation, planning, requirements gathering, design, development, testing, implementation, and maintenance.
• Participates in procurement activities, including business cases, RFPs, RFIs, RFQs, and technical evaluations.
• Develops and maintains professional relationships with division personnel, providing advice on solution options and the effective use of Enterprise Application Systems.
• Leads initiatives to gather and interpret business needs and identify solutions.
• Oversees the analysis, validation, and documentation of business and system requirements.
• Conducts workshops to formalize designs and create business processes for transformation initiatives.
• Defines and manages service-request intake and change-management processes in conjunction with relevant groups, ensuring alignment with governance frameworks and operational standards.
• Implements and manages processes for technical documentation, including functional specifications, technical specifications, quality assurance documentation, code review records, and deployment guides.
• Ensures development practices align with clean core principles, SAP’s future-ready direction, and industry best practices.
• Leads and participates in the design, development, implementation, enhancement, and maintenance of SAP enterprise applications.
• Oversees the development and lifecycle management of SAP RICEFW objects.
• Provides technical leadership for S/4HANA development utilizing ABAP Objects, RAP, CDS Views, OData Services, SAP Fiori/UI5, and related SAP technologies.
• Leads the development of SAP Business Technology Platform solutions, including Build Code, Build Apps, Build Process Automation, and Business Application Studio, using side-by-side extensibility patterns that preserve clean core.
• Leads integration development using IDoc, CPI/iFlows, OData, APIs, and SAP BTP services.
• Leads performance engineering and optimization across ECC, S/4HANA, BTP, and Integration Suite, including workload analysis, tuning, and performance testing.
• Leads the investigation and resolution of complex production issues and application performance problems.
• Implements CI/CD pipelines for SAP BTP and ABAP Cloud development to streamline deployments and improve reliability.

Compensation and Perks

This full-time, temporary position offers a competitive salary range of $105,241.00 to $160,649.00. The role operates on a standard Monday to Friday schedule, 35 hours per week, providing a stable work-life balance within the dynamic environment of City of Toronto jobs.