Google Cloud Outcome Customer Developer - Google, Toronto

Position Summary

As an Outcome Customer Developer for Google Cloud Platform (GCP) at Google in Toronto, you will play a pivotal role in driving the initial and ongoing business ramp for our valued customers. This position focuses on clearing blockers and ensuring customers rapidly achieve maximum benefit from their Google Cloud investment. You will manage and execute comprehensive deployment plans, transitioning scoped workloads into production by providing essential technical leadership to both customers and partners. Your direct impact will be seen in the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption rates, and identifying future expansion opportunities. This role blends sales expertise, market knowledge, direct technical engagement, and technical project management to effectively demonstrate the value of the Google Cloud portfolio.

Key Responsibilities

• Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
• Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
• Identify expansion opportunities for new workloads within the account during project execution.
• Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

What You'll Bring

To succeed in this Outcome Customer Developer role, candidates should demonstrate a strong foundation in cloud technologies and customer engagement, coupled with practical technical experience.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages, debugging, or systems design.
• Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.
• Ability to travel up to 30% of the time as needed.

Preferred qualifications include specialised knowledge and additional experience that will further enhance your contribution to our Google Cloud customers.

• Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations or Security.
• Experience with Google Cloud products and differentiation from competition.
• Experience working with product and capacity teams to resolve technical and capacity blockers.
• Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.

Benefits

Google offers a comprehensive compensation package for this role, designed to attract top talent and support our employees' well-being and financial future.

• Competitive base salary ranging from $194,000 to $198,000 CAD.
• 42.86% bonus target.
• Equity.
• Extensive benefits package (further details available at Google's careers site).