Plant Technician 1 - Rogers, Edmonton

About this opportunity

At Rogers, we put our customers first in everything we do! Our Field Operations team provides top-notch service, connecting communities across Canada. We are seeking individuals who are passionate about technology, thrive in dynamic environments, and are ready to make a meaningful impact in the telecommunications industry. If you are ready to take on an exciting challenge and be part of a team that values innovation and excellence, consider the following opportunity.

We have an exciting opportunity for a Plant Technician working out of our Edmonton, AB office, reporting to the Manager of Field Operations. The successful candidate will be responsible for the maintenance of our outside plant network to deliver an exceptional customer experience on a continual basis.

Key duties

As part of the Field Operations team, your day-to-day responsibilities will include the following tasks:

• Splice, join, connect and test fiber optic cables; Find the nature, cause and location of trouble
• Diagnose, repair and build all components of an outside coaxial/fiber optic network
• Document and reporting on completed splicing work
• Operate and test equipment related to the maintenance of 2-way coaxial and fiber systems
• Maintain accurate system records and support documentation regarding all work orders
• Work with various internal stakeholders to collaborate and resolve complex, customer impacting issues in an effective and timely manner

Requirements

To be successful in this role, candidates must meet the following qualifications and physical demands:

• A Valid full class 5 drivers license
• Demonstrates behaviours, which support key success factors: Accountability, Adaptability & Customer 1st
• Comfortable working outside year round in all types of weather
• Ability to work various shifts including evenings, weekends, statutory holidays when required, rotational on call duties and out of town work
• Physically able to perform all aspects of the job including working at heights of up to 40 ft, heaving lifting up to 100lbs, and maneuvering through tight and confined spaces
• A technical acumen, with a desire to stay up to date on the latest industry trends
• Attention to detail and strong manual dexterity and hand eye coordination

What is in it for you

We believe in investing in our people and helping them reach their potential as valuable members of our team. Rogers offers a comprehensive range of perks and benefits:

• Competitive Salary
• Enjoy discounts up to 50% off Blue Jays tickets, Rogers, and Fido Services, 25% off TSC items, and 20% discount on all wireless accessories sold in Rogers Stores
• Health & Dental Benefits, Pension plan and Stock Matching options
• Growth & Development opportunities to grow in Field Operations
• Work for an organization committed to environmental protection
• Access to diversity groups supporting equity representing People of Colour, 2SLGBRTQIA+, Indigenous Peoples, Persons with Disabilities, and Women