Manager, Recreation Facility - City of Mississauga, Mississauga

Role Overview

The City of Mississauga is seeking a dedicated Manager, Recreation Facility to lead a dynamic team and oversee comprehensive recreation services and facility operations. This pivotal management role ensures adherence to corporate policies and strategies, focusing on resource management, business planning, budget development, and the administration of recruitment, training, and performance management for a diverse team of full-time and part-time supervisory, operational, and administrative staff. This position is crucial for maintaining the quality and efficiency of Mississauga's recreational facilities.

Responsibilities

• Ensure compliance with legislation, standards, and codes, including Technical Standards and Safety Authority, Electrical Safety Association, OSHA, Ontario Fire Code, Ontario's Building Code, Peel Health, and Ministry of Labour and Employment Standards Act; comply with external agency audits, such as Peel Health.
• Implement risk management and quality control measures by following procedures related to claims, insurance, asset damage or loss, and incident reporting; lead facility and asset management inspections in line with the Quality Management System (QMS); ensure workplace inspections are completed and documented.
• Oversee facility operations and maintenance, managing service requests (SRs) for operations and maintenance support, reviewing work order reports, ensuring regulatory preventative maintenance checks meet minimum requirements, developing shutdown and start-up project schedules, and assigning responsibilities to staff.
• Manage capital projects and renovations, identifying and prioritizing requests for facility renovations, rehabilitations, and equipment; overseeing project completion and deadlines; provide leadership for demand maintenance work performed by technicians, vendors, and contractors.
• Foster collaboration and communication by scheduling regular meetings with direct and indirect reports, maintaining positive relationships with business units, ensuring project deliverables meet acceptance criteria, and contributing to various strategies and plans.
• Develop and implement Standard Operating Procedures (SOPs), writing new SOPs for recreation facility administration and operations; providing feedback and voting on SOP creation and revisions.
• Manage legal agreements and corporate initiatives, overseeing license, management, operations, and partnership agreements; working with Internal Audit on projects, investigations, and action plans; liaising with the Office of Emergency Management and implementing emergency procedures and training.
• Support quality assurance and workplace values by providing input for the quality assurance program, promoting a workplace that values diversity, inclusion, respect, fairness, and continuous learning and development.
• Recruit, train, and manage staff, hiring, developing, and monitoring performance for full-time and part-time employees; providing guidance to supervisory staff; handling disability and alternative work arrangement requests; ensuring health and safety compliance; developing and reviewing work schedules; implementing employee engagement action plans.
• Perform other duties as required.

What You'll Bring

To succeed in this management role, candidates should possess a strong background in facility operations and a commitment to quality service delivery within a recreation environment.

• Completion of a recognised university degree or college diploma program in a relevant field.
• Minimum 5 years of progressively responsible experience in facility management, programming, and administration at a supervisory level.
• Experience with compliance, risk management, project management, and quality assurance programs.
• Strong leadership, communication, and relationship-building skills.
• On-call availability 24/7 for emergency situations and ability to handle legislative issues and policy requirements. Flexible schedule, including evenings and weekends, to meet community needs and staff/program supervision.
• Diverse experience in multi-component facilities, legal agreements, and liaising with internal and external partners.
• Commitment to diversity, inclusion, respect, fairness, and continuous learning and development.
• Ability to perform light lifting of supplies/materials and exposure to computer keyboards and screens.
• Must have a valid G Drivers License and obtain a clean Driver's Abstract.

About the City of Mississauga

The City of Mississauga is committed to fostering a respectful and supportive workplace that embraces equity, diversity, and inclusion, reflecting the vibrant communities it serves. As an employer, the City strives to attract, retain, and support the growth of diverse talent throughout the employee lifecycle, integrating an EDI lens into all processes. Joining the City of Mississauga means contributing to a workplace that values continuous learning and development.

As an Equal Opportunity Employer, the City of Mississauga is dedicated to removing barriers in its selection process for individuals with visible and invisible disabilities. Accommodations are provided throughout the recruitment, selection, and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code.