Insurance & Claims Analyst - J.D. Irving, Saint John

Role overview

J.D. Irving is looking for a Claims Analyst responsible for overseeing insurance claims administration, ensuring timely and accurate claim reporting, tracking claim performance, analyzing trends, and supporting cost-control initiatives. This role works with internal and external stakeholders to improve claim outcomes, ensure compliance, and drive continuous improvement.

• Ensure all claims are reported, documented, and processed accurately and on time.
• Reduce claim cycle times and improve claim resolution efficiency.
• Maximize recovery opportunities and minimize uninsured losses.
• Assist in controlling overall insurance and claims-related costs.
• Improve claim outcomes through proactive monitoring and follow-up.
• Support reductions in claim frequency and severity through reporting and trend analysis.
• Maintain accurate and timely claims reporting.
• Ensure compliance with insurance, regulatory, and internal requirements.
• Deliver actionable loss analysis and management reporting.
• Improve claims management processes and system utilization.
• Develop tools and reporting that enhance visibility into claims performance.
• Strengthen communication and coordination among operational and support teams.

Skills and experience

• Post-secondary education in Business Administration, Risk Management, Insurance, Finance, Supply Chain, or a related field.
• 2-5 years of experience in claims administration, insurance, transportation, risk management, finance, or a related analytical role.
• Experience working with insurance claims, accident reporting, workers' compensation, liability, or transportation claims is considered an asset.
• Experience in the transportation or logistics industry is preferred.
• Strong analytical and problem-solving skills with the ability to identify trends and recommend solutions.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills with the ability to work effectively with internal and external stakeholders.
• Ability to analyze data and develop meaningful reports, metrics, and recommendations.

About the company

Founded in 1882, J.D. Irving, Limited operates in Eastern Canada and the USA as a team of 20,000 dedicated employees. The company fosters a culture that nurtures talent, leads with integrity, and creates an inclusive workplace where professionals can grow their careers across various operating divisions.

J.D. Irving is committed to creating accessible environments and encourages candidates to make accommodation needs known at any stage of application and employment. If you are interested in this position but worried you do not meet every requirement, you are still encouraged to apply.