Chargé de comptes - J.D. Irving, Québec

Role overview

Act as the primary point of contact for assigned customers at Irving Consumer Products. This position is responsible for achieving sales volume, gross profit, net revenue, and key performance indicators. You will direct the leadership of two sales representatives and collaborate closely with field sales and broker partners.

• Lead the development of the strategic account plan for assigned customers
• Participate actively in the activation of Category Leadership Plans and use them to build customer-specific business objectives
• Ensure retail execution with field sales and broker partners
• Provide accurate forecasting inputs to Sales Planning and Operations
• Develop and manage customer P and Ls to achieve financial goals

Qualifications

Candidates must meet the following educational, language, and professional requirements to be considered for this career opportunity:

• University or College degree
• 3 to 5 years of customer management or category analytics experience
• Ability to communicate effectively in French and English in a professional business environment
• Regular travel requirements with a valid driver's license
• Customer service experience is considered an asset
• Strong finance and analytical skills with attention to detail
• Superior time management, multitasking, and planning abilities
• Experience using Nielsen and customer data platform tools is an asset
• Understanding of 5P principles for traditional retail and online is an asset

Your impact

Your day-to-day contributions directly drive business growth, brand presence, and retail success across key accounts:

• Deliver case and gross profit objectives consistent with company strategy
• Engage customers to build and execute strategic account plans and achieve 5P objectives
• Develop and manage customer relationships and cross-functional touch points across leadership levels
• Present plans, recommendations, and initiatives to gain customer approval and expand Irving business
• Communicate market and competitive intelligence to sales leadership and marketing

Compensation and perks

J.D. Irving offers a comprehensive total rewards package designed to support the health, well-being, and professional growth of employees and their families:

• Flexible medical, dental, and vision benefit plan
• Employee and family assistance program
• RRSP matching program with employer contribution
• Health and Wellness reimbursements
• Exclusive employee product purchase program
• Access to job-related training and professional development
• Growth and progression opportunities within Irving Consumer Products and the larger J.D. Irving group of companies