Clerk II - Halton Healthcare, Milton

AI Summary

This Clerk II position at Halton Healthcare in Milton, Ontario, supports the Department of Diagnostic Imaging. Key responsibilities include patient reception, registration, order entry, and communication with various stakeholders. Candidates require a recent medical office administration diploma or relevant healthcare experience, a medical terminology certificate, and at least one year of comparable experience.

About the Clerk II Role at Halton Healthcare

This vital Clerk II position within Halton Healthcare's Department of Diagnostic Imaging in Milton, Ontario, offers a dynamic opportunity for an organized and detail-oriented individual. The successful candidate will be instrumental in ensuring the smooth operation of the department by performing a comprehensive range of clerical functions. This includes managing patient reception and registration processes, accurately handling order entry, and maintaining efficient film and report filing systems. The role also involves acting as a primary point of contact for telephone reception, coordinating bookings, and facilitating clear communication with physicians, staff, patients, and visitors. Furthermore, the position may involve various cross-functional duties as required, contributing to the overall efficiency of the healthcare environment. Halton Healthcare is committed to hiring individuals who embody accountability, respect, and compassion, aligning with the organization's core mission, vision, and values.

Essential Qualifications and Skills

To be considered for this Clerk II opportunity at Halton Healthcare, applicants must possess specific qualifications and demonstrate a robust set of skills. A recent medical office administration diploma from a recognized college is required, or alternatively, recent and relevant administrative experience within a healthcare setting will be considered. A minimum of one year of experience working in a comparable position is also required, showcasing a proven track record in similar administrative capacities. Furthermore, a medical terminology certificate is absolutely required to ensure accurate communication and understanding within the diagnostic imaging department. Proficiency in Microsoft Office applications, including Outlook, Word, and Excel, is essential for daily tasks. Candidates must also demonstrate a minimum typing speed of 30 words per minute and possess fast and accurate data entry skills, which are critical for maintaining precise patient records. Experience using patient-related databases, such as Meditech, is highly valued. The role requires an individual who is able to prioritize a diverse workload effectively and function independently in a busy environment, demonstrating strong organizational and interpersonal skills. Good verbal and written communication skills are paramount, alongside excellent customer service abilities, enabling the successful candidate to diplomatically respond to inquiries from staff, volunteers, patients, family members, and the general public. Fluency in English, encompassing reading, writing, speaking, and understanding, is also a required attribute.

Working Environment and Employer Commitment

The Clerk II role at Halton Healthcare involves working various rotating 7.5-hour shifts, Monday to Sunday, with flexibility to be available on short notice as operational needs dictate. The hourly salary for this position ranges from $28.001 to $34.975. Candidates must be physically able to perform the job's demands, which include prolonged periods of sitting, standing, walking, and pushing and pulling various wheeled equipment. A satisfactory employment and attendance record is required for all applicants. Halton Healthcare is an equal opportunity employer dedicated to integrating diversity, equity, and inclusion across all operations, policies, and culture. The organization is committed to providing accommodations for applicants with disabilities throughout the recruitment and selection process, in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. All new hires are required to receive pre-employment medical clearance, including demonstrating compliance with Halton Healthcare’s Immunization Policies and Vaccination Policy, as a condition of employment, reflecting the Ontario Public Hospitals Act mandates for health surveillance programs.