Assistant Manager, Operations - Canadian Tire, Fernie

AI Summary

This Assistant Manager, Operations role at Canadian Tire (Mark's division) in Fernie, BC, involves leading store operations and ensuring exceptional customer service. Key duties include managing inventory flow, overseeing e-commerce fulfillment, and consistently coaching the team on service standards. Candidates should bring 3-5 years of retail experience and proven leadership abilities. This position offers career growth within Canadian Tire jobs in Fernie.

About the Assistant Manager, Operations Role in Fernie

As an Assistant Manager, Operations at Mark's, a valued part of the Canadian Tire family of companies, you will play a pivotal role in the daily functioning of the Fernie store. This position demands a strong focus on both efficient operations and outstanding customer service. You will provide leadership to the team, consistently coaching and following up to ensure that the service model standards are delivered to every customer. This includes leading the B2B Mark’s Commercial Business function, managing order entry, and ensuring accurate and timely delivery to the customer. Furthermore, you will enhance the omni-channel experience by facilitating in-store eCommerce sales and fulfilling online orders within defined service levels, supporting the overall customer journey through timely inventory processing and movement to the salesfloor.

Your operational responsibilities are comprehensive, encompassing the implementation, communication, and compliance with all operating procedures, processes, and policies. You will manage scheduling and consistently follow up on the execution of shipping/receiving, eCommerce fulfillment operations, cash management, and operations systems and compliance. Assisting in the preparation and execution of annual inventories is also a key duty. This role ensures strict adherence to all corporate loss prevention, cash and audit, and occupational health and safety policies and procedures. In the absence of the Store Manager, you will assume full responsibility for all store operations, demonstrating your capability as a senior manager. You will also be instrumental in team training, creating and communicating daily game plans for operations activities, leading effective shift starter meetings, and ensuring the team consistently completes required training within established timeframes. This is an excellent opportunity for those seeking Canadian Tire jobs in Fernie.

What You'll Bring to This Leadership Position

To succeed as an Assistant Manager, Operations, you will bring a proven ability to coach, mentor, and develop both department and overall store teams. This involves setting clear expectations, providing effective communication, offering constructive coaching and feedback, and delivering ongoing support. A critical aspect of this role is your proven ability to build and manage daily and weekly plans for the department and the entire store, ensuring smooth and efficient operations. Exceptional communication skills and strong organizational skills are essential for this manager position, alongside superior training and mentoring capabilities.

Candidates must possess 3-5 years of retail experience, demonstrating a solid understanding of store environments and customer service dynamics. A high level of energy, enthusiasm, and a drive to succeed are highly valued, complemented by basic computer skills. Mark's offers a competitive compensation package, with a typical hiring range between $34,800 and $43,500, dependent on factors such as your experience, store size, and market location. Beyond competitive pay, you will enjoy comprehensive benefits and retirement programs, performance incentives, and other perks to support your well-being. This role also presents significant career growth opportunities and product discounts within the Canadian Tire family, making it an attractive option for those exploring Canadian Tire careers.

Commitment to an Inclusive Workplace

Canadian Tire, through its Mark's division, is deeply committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are infused into every aspect of the workplace. We believe in building an organizational culture where people are consistently treated with dignity, respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of helping to make life in Canada better for everyone. We welcome and encourage candidates from equity-seeking groups, including racialized individuals, Indigenous peoples, 2SLGBTQIA+, women, and people with disabilities. Should you require any accommodation during the application or interview process for this administration jobs Fernie opportunity, please make your needs known, and we will work with you to ensure they are met.