Area Credit Manager, Saint John, NB

AI Summary

The Area Credit Manager at J.D. Irving, Limited in Saint John, NB, is responsible for overseeing credit risk and managing customer accounts for several Kent stores. Key duties include evaluating credit applications, establishing credit limits, and collecting overdue accounts. This role partners with sales, finance, and collections teams to support business growth. Candidates are required to have a minimum of 5 years' experience in consumer and commercial credit and a working knowledge of Excel.

About the Role

The Area Credit Manager plays a pivotal role in ensuring effective management of customer accounts and mitigating credit risk across a designated region for J.D. Irving, Limited, supporting the operations of several Kent stores. This position involves close collaboration with sales, finance, and collections teams to uphold financial integrity and foster business growth. You will be instrumental in evaluating credit applications, establishing appropriate credit limits for new customers, and proactively resolving existing customer account issues. This role offers a dynamic environment where your expertise in credit management will directly contribute to the company's success and financial health in the Atlantic Canada area.

Key Responsibilities

As an Area Credit Manager, you will manage a substantial portfolio of charge accounts, ensuring timely and efficient collection of all overdue accounts through various communication channels including telephone, letters, and email. Your duties will also include diligent monitoring of accounts receivable balances and adherence to deadlines for collection actions. A core part of this role involves reviewing all new credit applications, approving and setting up new customer accounts, and accurately determining credit limits. You will be required to keep existing customer files meticulously up to date and analyse accounts when required to assist customers in understanding and addressing their overdue balances. Furthermore, you will work with third parties, such as collection agencies and law firms, when required to resolve complex account situations.

What You'll Bring

To successfully meet the demands of this Area Credit Manager position, you will bring a minimum of five years of experience in the consumer and commercial credit field. A working knowledge of Excel is required for daily tasks and analysis. While not strictly required, an accounting background and knowledge in the credit construction industry are considered valuable assets. We are looking for an individual who thrives in a fast-paced, team-based environment and can effectively manage multiple deadlines. Bilingualism in French and English is also considered an asset, enhancing your ability to communicate with a diverse range of customers and stakeholders across the region. We encourage all qualified candidates to apply, even if you do not meet every single asset listed.

About J.D. Irving, Limited

Founded in 1882, J.D. Irving, Limited (JDI) is a diverse Canadian company operating across Eastern Canada and the USA, with a dedicated team of 20,000 employees. At JDI, you will join a dynamic team of professionals known for their integrity and passion for delivering results. The company fosters a culture that nurtures talent and promotes an inclusive workplace, offering opportunities for career growth across various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers, ensuring equitable opportunities for all.

About Kent

Kent is proudly the largest retail building supply chain in Atlantic Canada, boasting 48 locations and a robust e-commerce presence. Our mission is to be the premier source of home improvement products, achieved through superior customer service and expertise, high-quality products, and consistently great prices. We prioritise the safety of our customers and staff by hiring and training associates committed to our safety values. Employing over 3,700 people, Kent continuously works to increase market share through strategic investments in training and technology, focusing on people development and promoting a culture of continuous improvement and innovation. In addition to retail stores, Kent operates truss manufacturing facilities and a wholesale drywall company, and is a member of key buying groups for product selection and pricing.