Tissue Coordinator - Ontario Health, Toronto

AI Summary

This Tissue Coordinator role at Ontario Health in Toronto involves coordinating vital organ and tissue donation processes. Key duties include donor screening, obtaining family consent for donation, and managing case coordination with various tissue banks. The position requires a university or college diploma in health sciences or a related field, along with a minimum of three years of experience in organ and tissue donation or healthcare. Candidates must be Ontario residents and be prepared to work 12-hour shifts, including weekends and holidays, to support the Trillium Gift of Life Network.

About the Role at Santé Ontario

Santé Ontario, through its Trillium Gift of Life Network (TGLN), is actively seeking a dedicated Tissue Coordinator for a permanent full-time position in Toronto. This role is crucial for the effective coordination of organ and tissus donation across Ontario. The successful candidate will provide professional services related to tissue donation, ensuring all activities align with TGLN's mission and values. Responsibilities include conducting comprehensive donor screening, which involves the assessment of clinical suitability and the collection of medical and social histories in consultation with families. Furthermore, the role requires engaging with families by telephone to obtain consent au don, a sensitive process that demands empathy and clear communication. The coordinator also manages the intricate case coordination, facilitating the transfer of bodies and negotiating surgical times and locations with hospital services. This ensures the timely and appropriate allocation of various tissus to different tissue banks. The work of les coordinateurs des tissus is fundamental pour supporting le don de vie en Ontario and contributes directly to the mission of Santé Ontario.

Key Responsibilities and Work Environment

The Tissue Coordinator will respond to calls from referring hospitals received at the Provincial Resource Centre, performing preliminary assessments of patient history and identifying all relevant donation options. This role provides expert consultation services in matters relating to tissue donation, assessing suitability and addressing medical issues as appropriate. A significant part of the job involves providing complete information to les tissus banks concerning donor and tissue suitability for placement, always adhering to privacy legislation and TGLN confidentiality policies. Timely completion of medical-social histories is paramount, often at the time of donation, to minimize missed opportunities. The coordinator will also liaise continuously with on-site personnel at referring hospitals to complete risk assessments, screening, testing, and evaluation of individual tissue suitability after consent. When designated as a Team Lead, the coordinator assumes responsibility for group work during a given shift, prioritizing and assigning tasks, and overseeing the mentoring of new employees. This ensures that new team members have les opportunités pour learn and achieve orientation objectives within Santé Ontario's framework. The role demands meticulous attention to detail pour accurate data entry and documentation of any deviations or complaints, upholding the highest standards of quality assurance.

Qualifications and Skills Required

To succeed in this vital tissue coordinator role, candidates must possess a university or college diploma in health sciences, biological sciences, or an equivalent recognized discipline. While not mandatory, certification in eye or tissue banking (such as CEBT/CTBS), blood banking, as a Registered Practical Nurse (RPN), or Paramedic is considered a significant asset. A minimum of three years of professional experience in organ and tissue donation, health sciences, or healthcare, particularly in tissus recovery and processing, is highly preferred. Experience in a healthcare setting or working with patients and their families during crisis periods is also beneficial. The ability to work 12-hour shifts in a 24/7 environment, including days, nights, off-peak hours, weekends, and holidays, is mandatory. All day shifts require office presence in Toronto, Ontario. Essential skills include a thorough knowledge of biological and health sciences, strong quality assurance standards, and the unwavering ability to maintain patient confidentiality. Demonstrated time management skills, flexibility to prioritize multiple tasks, excellent written and oral communication abilities, and strong computer skills are also crucial pour this demanding yet rewarding position at Santé Ontario. Les candidats doivent être résidents de l'Ontario pour être admissibles à ce poste.