Solution Sales Advisor - Microsoft Canada, Greater Toronto

Key duties

As a Solution Sales Advisor focusing on agentic technologies within Microsoft's AI Business Solutions organisation, you will work with enterprise customers to identify recurring business processes where agentic capability creates measurable value, supporting engagements from concept to production deployment.

• Identify and qualify opportunities within assigned accounts by mapping business processes to the user cohorts that perform them, establishing the recurring nature of the work, the accessible data, the review requirements and the business owner who funds adoption.
• Build and maintain an account plan for each assigned customer that names the target cohort, the recurring workflow, the business process owner and the agreed measure of value, and keep it current in the sales system of record.
• Lead customer engagements from envisioning through proof of concept to production deployment, coordinating Microsoft technical resources and partner delivery capability at each stage.
• Deliver persona-based scenario workshops and executive briefings that demonstrate applied capability against the customer's own business processes.
• Advise customers on consumption economics, including capacity planning, cost-per-outcome modelling and the financial operations practices required to budget and govern agentic workloads.
• Track and report adoption, retained usage and realised value across assigned accounts, and escalate commercial, technical or delivery blockers to the appropriate Microsoft teams.
• Capture and publish repeatable implementation patterns from each engagement so that proven approaches can be reused by other account teams, the solution engineering community and Microsoft partners.
• Collaborate with partner organisations to extend proven patterns to a broader set of customers, contributing to partner enablement materials and joint customer engagements.
• Maintain current knowledge of the Microsoft agentic product portfolio, the competitive landscape and the industry and regulatory considerations affecting customer adoption.
• Contribute to team planning, forecasting and business reviews, providing accurate and timely pipeline information in the sales system of record.

Requirements

Candidates must meet the minimum educational and professional experience criteria outlined below.

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience.
• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience.
• Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification.

About the employer

Microsoft Customer and Partner Solutions Core accelerates customer outcomes and business growth by uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission. Microsoft's mission is to empower every person and every organization on the planet to achieve more. Employees embrace a growth mindset, innovate to empower others, and collaborate to realize shared goals while building on values of respect, integrity, and accountability.

What's on offer

This position offers competitive compensation and a collaborative, inclusive work environment with opportunities for professional growth.

• Typical base pay range across Canada of CAD $142,800 - CAD $214,900 per year for Solution Sales Advisory IC5.
• Employment with an equal opportunity employer committed to a culture of inclusion where everyone can thrive.