Senior Program Manager - Scotiabank, Toronto

AI Summary

The Senior Program Manager at Scotiabank in Toronto leads complex, cross-functional programs within the Canadian Banking Transformation Office. This senior role drives strategic business outcomes and requires strong stakeholder management skills to align diverse interests across the bank. Key responsibilities include overseeing integrated planning, managing governance structures, and fostering collaboration to ensure program objectives are met. Candidates need at least seven years of program management experience valued over $5MM, a relevant bachelor's degree, and expert knowledge of the financial sector.

The Opportunity at Scotiabank

Join a purpose-driven and inclusive team committed to delivering results within Scotiabank's high-performing culture. The Senior Program Manager, Program Management, contributes significantly to the overall success of the Canadian Banking Transformation Office by leading complex, cross-functional programs that drive strategic business outcomes. This pivotal role operates at the intersection of strategy and execution, requiring exceptional stakeholder management skills to align diverse interests and secure executive sponsorship across the bank. You will play a key part in supporting business partners with the execution of major regulatory change and strategic growth initiatives across the Canadian Bank, ensuring the effective use of common program management methodologies, tools, and best practices. This position offers a rewarding career opportunity to create a new mandate and influence how the bank operates, putting capabilities first within an organisation committed to making a difference for its customers and communities.

Key Responsibilities and Required Skills

As a Senior Program Manager, you will champion a customer-focused culture while providing strategic leadership and governance. This involves managing program objectives, scope, and success metrics aligned with organisational strategy, following robust governance frameworks, and providing executive-level reporting on program health, risks, and issues. Your stakeholder engagement and relationship management skills will be crucial in identifying, analysing, and prioritising stakeholders, developing tailored engagement plans, and acting as the primary liaison between senior executives, sponsors, and delivery teams across the bank. You will oversee integrated planning across multiple projects, driving accountability for milestones and deliverables across workstreams, and proactively anticipating and mitigating risks impacting program outcomes. Effective communication and change management are also vital, requiring you to deliver concise, executive-ready updates and champion change initiatives to ensure stakeholder buy-in and adoption of new processes. To succeed in this senior program management role, candidates should possess a Bachelor’s degree in Business, Management, or a related field, with an MBA being preferred. At least seven years of experience in program management, specifically on programs valued over $5MM, is essential. Certifications such as PMP, PgMP, or MSP are highly desirable, alongside expert knowledge in the financial sector, banking regulations, and related regulatory requirements. The ability to lead multiple programs simultaneously, weighing often conflicting priorities, and strong communication and interpersonal skills are critical for resolving escalated issues effectively and contributing to an inclusive work environment.