Senior Manager, High Risk Client Management - RBC, Halifax

AI Summary

RBC is seeking a Senior Manager, High Risk Client Management (HRCM) in Halifax, Nova Scotia. This vital management role involves providing tactical direction and end-to-end ownership of core risk decisions related to identifying, reviewing, and managing higher risk clients. You will lead a team of 5 to 10 staff, ensuring robust risk assessment and enhanced due diligence (EDD) processes to mitigate financial, regulatory, reputational, and legal risks for RBC. A minimum of five years' experience in financial crime, anti-money laundering investigations, or a relevant regulatory/banking background, coupled with deep knowledge of AML compliance requirements, is essential.

The Opportunity at RBC

As a Senior Manager, High Risk Client Management at RBC, you will play a crucial role within the Group Risk Management platform, contributing to the bank's commitment to operational integrity and client protection. This position offers a unique chance to lead a dedicated team, fostering a culture of high performance and continuous development through effective coaching and performance management. You will be instrumental in safeguarding RBC against various financial and reputational risks by meticulously overseeing the identification and management of high-risk clients. RBC values progressive thinking and collaboration, offering a comprehensive Total Rewards Program, including bonuses and flexible benefits, alongside competitive compensation. This is an environment where leaders actively support your development, providing opportunities for challenging work and mutual success for both our employees and our clients.

Key Responsibilities and Strategic Impact

In this significant management position, your primary responsibility will be to prioritize and manage the Enhanced Due Diligence (EDD) risk assessment workflow processes specifically for RBC’s Canada Personal & Commercial Business unit. You will ensure that Global Standards for Client Risk Management (CRM) and EDD are consistently executed, maintaining the highest standards of compliance. A critical aspect of your role involves partnering closely with the Financial Intelligence Unit (FIU), Insights & Analytics, and Global AML Compliance teams to guarantee that all High Risk Client (HRC) risk assessments are appropriately coordinated, routed, and escalated using a robust risk-based approach. Furthermore, you will be accountable for the oversight of timely, accurate, and complete files across the HRC Team, ensuring the consistent and standard use of the case management tool. This role also involves assisting the Director, HRC, in the annual review of HRC policies and procedures, and collaborating with internal partners to implement process improvements and major projects, all while providing candid feedback and coaching to your team to support their growth.

Essential Skills and Experience for this High-Impact Role

To succeed in this challenging Senior Manager role at RBC, candidates must possess a minimum of five years of demonstrated knowledge or experience in financial and money laundering crimes, High Risk Clients, or Enhanced Due Diligence (EDD) investigations. Alternatively, a strong background in law enforcement, regulatory affairs, or banking with relevant exposure to risk management will be considered. Comprehensive knowledge of Anti-Money Laundering (AML) compliance requirements and regulations for Canada, the US, and other jurisdictions where RBC operates is a must-have. Familiarity with regulatory frameworks such as OSFI, OFAC, OCC, the Bank Act, CPA, IDA/OSC, BSA, and PIPEDA is also crucial. The ideal candidate will have an awareness of business applications, industry standards, and service management, coupled with an understanding of banking products, requirements, and regulations. Proficiency in Microsoft Office applications, specifically Outlook, Excel, and Word (Level 2 or above), is required to effectively manage the extensive client and risk data associated with this position.