Estate Administrator - RBC, Halifax

AI Summary

This Estate Administrator role at RBC Royal Trust in Halifax, Nova Scotia, involves providing timely and accurate support for all aspects of estate administration. Key duties include maintaining accurate client account information, managing communications, and investigating inquiries. Successful candidates require post-secondary education in a related field and the Royal Trust Estate & Trust Administrator Certificate, or the ability to obtain it within two years.

About the Opportunity at RBC Royal Trust

Join the growing RBC Royal Trust team as an Estate Administrator, where you will play a crucial role in supporting our valued clients through various aspects of estate administration. This position is integral to ensuring the smooth and efficient management of estates, reflecting RBC's commitment to excellence and client-first service. As an administrator, you will be responsible for maintaining all account information on internal systems, ensuring it is consistently up-to-date, complete, and accurate. Your daily tasks will also involve managing all written, verbal, and electronic communication with both internal and external contacts, fostering strong relationships built on trust. You will investigate inquiries and administrative errors, referring more complex issues to the Trust Officer, thereby contributing to a seamless client experience. Furthermore, you will assist Trust Officers in various administrative functions and ensure strict adherence to all RBC processes and policies. Promptly responding to client calls in the absence of the Trust Officer and addressing client inquiries in a professional manner are also key responsibilities, reinforcing the high level of service our clients expect from RBC. This role offers a chance to make a tangible difference for clients and their communities.

What You Need to Succeed with RBC

To excel as an Estate Administrator within RBC Royal Trust, candidates must possess post-secondary education in a related field. A critical requirement is holding the Royal Trust Estate & Trust Administrator Certificate, or demonstrating the ability and commitment to complete this certification within two years of employment. This ensures a foundational understanding of the complexities involved in estate administration. While not mandatory, previous experience in the estate administration field would be a significant asset, providing a practical advantage in managing diverse client needs. Similarly, prior experience within the investment industry is considered a nice-to-have, offering valuable context for the financial aspects of estate management. Bilingualism in English and French is also a desirable quality, enhancing the ability to serve a broader range of clients across Canadian communities with respect and understanding. RBC values individuals who are eager to learn, adapt, and grow professionally, contributing to a collaborative and high-performing team environment.

Why Join the RBC Team?

At RBC, we are guided by shared values of Client First, Integrity, Collaboration, Respect, and Excellence, striving to win together as One RBC. We believe in fostering an inclusive workplace with diverse perspectives, which is fundamental to our continued growth as one of the world's largest and most successful banks. Joining our team means becoming part of an organization that cares deeply about its employees, supporting their development through coaching and managing opportunities, and helping them reach their full potential. We are dedicated to making a lasting impact, not just for our clients, but also within the communities we serve, enhancing well-being and prosperity. RBC offers a comprehensive Total Rewards Program, including competitive compensation, bonuses, and flexible benefits, designed to support your overall well-being. You will have the opportunity to engage in challenging work within a dynamic, collaborative, and progressive environment, with options for flexible work/life balance. This role provides access to a variety of job opportunities across the business, allowing for progressively greater accountabilities and continuous career growth within RBC.